Written on: 28/03/2012
Bairstow Eves lied to get tenants into our property. The main requirement was a rent guarantee system. Bairstow Eves agreed to this and we agreed a % for full management. After moving the tenants in we received our contract without rent guarantee provided, I rang the branch and we were told the tenant hadn't provided sufficient references for this to be provided. This is after confirming ALL references were 100% correct before moving the tenants into our property. 4 months into the tenancy Bairstow Eves will not return my calls or reply to my emails!
They are holding the tenants deposit so we are now having to involve a solicitor to hopefully cancel our contract with Bairstow Eves and receive our fees back. DO NOT USE THIS COMPANY THEIR CUSTOMER SERVICES ARE NO EXISTENT.....
As rated by our community of reviewers
" Letting agency online " Read More
" Buying an flat with existing tenants " Read More
" NEVER AGAIN " Read More
" Very poor customer service!!! " Read More
" Dreadful Awful Inefficient Rude Aggressive- Truly Terrible " Read More