customer service is not one of there good points

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isobellerose's review of Cherry Tree Bakery, Maldon

★★★☆☆

“customer service is not one of there good points”

Written on: 01/06/2013 by isobellerose (1 review written)

we visited this eating place today after moving away from the area and coming back to visit friends, years ago this was one of the nicest bakerys in the maldon area but today my opinion is very different. the food is ok and the prices are resonable for what you get, however the staff are abrupt almost to the point of rudeness and it is i beleive now a family business.....we waited almost half an hour for our food which was served seperatly and my partner had finished his before i got mine, there was not a sorry or apologie just muttering under her breath. the elder lady spoke to the lady in the kitchen terribly and if i was that person in the kitchen i think i would have left in tears. i felt very sorry for the young girl working there and was very disappointed in how this bakery has now turned out, i would suggest a course in customer service is well over due and we will certainly not go there again.

  • Cafe/ snacks

    Food Type

  • Once or twice a year

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  • Quality of service

  • Quality of food

  • Value For Money

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