Terrible customer service

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3.5 / 5
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Guest's review of Hope Valley Saddlery - www.hopevalleysaddlery.co.uk


“Terrible customer service”

Written on: 12/02/2013

Products are cheap on their website - but often for a reason as this shop is known for sending out faulty goods. Their customer service is non-existant, when returning an item it was impossible to speak to the manager and the person dealing with the problem was clueless. Very unhappy customer who will not ever use this retailer again. There are many other reputable retailers out there so will be easier to avoid bad ones like Hope Valley.

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