Discount Equestrian - www.discount-equestrian.co.uk Reviews

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★★★★☆
3.6 / 5
70% of users recommend this
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  • Value For Money

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Discount Equestrian - www.discount-equestrian.co.uk

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★★★★★

“Quick and Informative”

Written on: 14/11/2012

Excellent and quick service and keep informed every step of the way even to the point of when to expect to receive delivery to the hour… Read Full Review

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★☆☆☆☆

“easyboot trail ”

Written on: 24/10/2012

After 3 short rides the material in the easyboot trials started to fall apaart. so boxed item back up paid to return as requested by discount eaquetrian after numerous phone calls and emails 3 weeks later they still have the boots and my money… Read Full Review

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Discountequestrian's Comment

Written on: 26/10/2012

Thank you for your feedback. The Trelawne Easyboot Trail is by far the most popular bare hoof boot we sell, in fact we sell around 5 sets per week and very few are returned to us. The boots were received by us and booked in on 15/10/12. They were then sent to the UK distributor on 16/10/12 who then forwarded them to the manufacturer Trelawne for inspection. This process has to take place in order to establish the reason for the fault. Once we received confirmation from the manufacturer that refund had been authorized the refund was made. The total process from receiving the boots to completing the refund was 7 working days which falls well within the 28 days as stipulated by trading standards.

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★★★★★

“Mark Todd Winter Riding Boots”

Written on: 15/10/2012 by Cagzo (1 review written)

Saw Mark Todd winter boots on offer and was happy with the price. I went ahead and ordered them Monday evening and was amazed that they were with me by Wednesday! I have worn them out hacking and they are just what I was looking for..........toastie toes! I would not hesitate to order again from Discount Equestrian and have sang their praises to equestrian friends. The boots were as described and were far better in ''real life'' than in the picture. I have looked at boots on other sites and in… Read Full Review

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Discountequestrian's Response to Cagzo's Review

Written on: 21/11/2012

Thank you for your comments and for recommending us to your equestrian friends Cagzo

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★★★★★

“A* service”

Written on: 14/10/2012 by Whizzica (1 review written)

Excellent product and service- bought, paid for and arrived all in three days - highly recommend… Read Full Review

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★★★★☆

“Good service and good price”

Written on: 08/10/2012

Ordered online and found the boots were the cheapest I could find. The delivery was free as my order was over a certain amount. I received an automatic confirmation via email. There was a few days delay in between ordering and the delivery confirmation but apart from that the delivery was fine. My boots turned up well packaged and in new condition. I would purchase from this site again… Read Full Review

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★★★★★

“thank”

Written on: 07/10/2012

can not fault the service, speed and quality of products - fantastic !!… Read Full Review

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★★★★☆

“Boys jodphurs”

Written on: 05/10/2012

Quick delivery - kept informed - easy to deal with - jodphurs fit well but don't look like their picture! Didn't show the white sticky bum on black jodphurs! Weird!… Read Full Review

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★★★★★

“Excellent product and communication ”

Written on: 05/10/2012 by Muckheap (1 review written)

As above plus lots of E mail giving information on delivery progress. Also excellent easy to navigate site… Read Full Review

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★★★★★

“Very efficient!”

Written on: 03/10/2012 by tom.lister (1 review written)

Very happy with fast delivery and excellent service will use again… Read Full Review

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★★★★★

“great service”

Written on: 28/09/2012

Thank you for really prompt service. Nice easy website and I'll use you again. Already recommoended you to friends… Read Full Review

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★★★★★

“Great value and service”

Written on: 28/09/2012 by annawith (1 review written)

The best prices on the internet and quick delivery!… Read Full Review

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★★★★☆

“Friendly Helpful Service”

Written on: 28/09/2012 by Dizzie (1 review written)

Having enquired about a Mark Todd de luxe bridle to be told that it was no longer stocked I asked about the plain version and the person I was talking to went away to have a look at one for me. She described it as best she could and so I orderd it and it was sent by courier. The day I was due to receive it i was also sent an email telling me that it would be arriveing and between what times i could expect to take delivery. It arrived with that time frame which was about an hour and a half… Read Full Review

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★★★★★

“My New Favourite Equestrian Store”

Written on: 28/09/2012 by Bobby6 (1 review written)

I purchased a John Whitaker Training System from this site two weeks ago, i received my order within two days and am delighted with the quality of the product. The tracking information was sent with my dispatch email and i even received the time of delivery on the morning direct from Interlink. I found this fantastic as usually its between 9 and 5 and there is nothing worse than sitting around all day waiting. I will be recommending this site to the girls on the yard. Cant wait till pay day to… Read Full Review

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★★★★★

“Best prices around and great service”

Written on: 31/08/2012

I am a regular customer of Discount Equestrian having bought everything from rugs to fly sprays. They are always great value and have fantastic range of products. I have recently purchased a Gatehouse Conquest hat along with a couple of smaller items and received a conformation email as soon as i made my order online and my parcel reached me within 3 days. The hat is stunning, i would recommend this company to my friends… Read Full Review

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★★★★★

“I'll use them again!”

Written on: 22/08/2012 by EmmaD12 (1 review written)

Fantastic company. I ordered an item, it was too large and they went out of their way to help with sizing. They exchanged the item and I'm happy as larry! Great communication at all times. I'll definitely use them again… Read Full Review

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★☆☆☆☆

“Discount Equestrian don't deliver and are liars - do...”

Written on: 18/05/2012

I ordered some tack from Discount Equestrian on Sunday, 22 April, which I needed for the following Saturday. It was listed on the Web site as "In Stock", so I was confident it would arrive by then, given the usual schedules for in stock items from online retailers. By Thursday, 26 April, it hadn't come, and I hadn't received a confirmation of dispatch. I rang Discount Equestrian, and was told that the order had been dispatched that very morning. When I asked why it had taken so long, the woman… Read Full Review

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★★★★★

“Good value for money and excellent products!”

Written on: 24/01/2012

I have used this site three times now and have always received good service. The prices are really cheap. One rug i had was nearly 20 pound cheaper than anywhere else, thought it was too good to be true. Mind i have to say im glad i ordered before i seen other reviews or i may have been put off. I have recommended it to friends and would definately urge people to have a look… Read Full Review

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★☆☆☆☆

“Terrible Service - promises not kept”

Written on: 30/11/2011 by Bela (1 review written)

Order placed on 26 September. Confirmation received. When order placed did not mention goods were out of stock. Followed up numerous times and eventually was told (about 4 weeks later) the goods would be sent via courier. Did receive them but only 3 items of 4. 4th item on backorder. No mention had been made on email of this item being out of stock. Had been advised it would be available on 18 Nov. To date still not received and no reply from supplier despite various emails and telephone calls… Read Full Review

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★☆☆☆☆

“Item never received - i doubt this website to be genuine”

Written on: 07/11/2011

I have yet to receive my goods 1 month from ordering. Attempts to make contact by email or telephone have been unsuccessful. Telephone number diverts to voicemail that states a call will be returned within 24 hours. 2 calls later, I haven't received a reply. I currently have a dispute pending with Paypal for a refund as I am now starting to doubt whether this website is genuine. I may be wrong and if I am, I will correct my review, however until then I would urge caution on anyone… Read Full Review

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★☆☆☆☆

“Items never delivered, credit card charged three (3!!)...”

Written on: 26/10/2011

I placed an order for over 700 pounds on the website of Discount Equestrian on 11 October 2011. The website told me that the payment was unsuccessful three times; afterward it turned out that the payments DID go through. So I paid three times, and immediately informed the shop of this. They send me an email saying that the payments would be refunded immediately. Now, 26 October, I still haven't got my money back - and the goods haven't arrived yet either (two full weeks later!!). No reply to… Read Full Review

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