Discount Equestrian - www.discount-equestrian.co.uk Reviews

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★★★★☆
3.6 / 5
70% of users recommend this
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  • Value For Money

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Discount Equestrian - www.discount-equestrian.co.uk

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Latest Reviews

★☆☆☆☆

“where is my order?”

Written on: 24/05/2014 by christine.knox (1 review written)

Ordered 2 rugs 2 weeks ago, I emailed them after the first week and 2 days later got a reply to say that there had been a delay but due in that day and would be dispatched, another week has gone by and still no delivery so telephoned them, seemingly the order has gone to wrong store but again they are expecting them today and will dispatch tomorrow!!!!! We will see. The company should not take orders and money if goods not in stock and at almost a fiver for delivery this is not acceptable… Read Full Review

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★☆☆☆☆

“Looks very dodgy- equestrian goods”

Written on: 10/04/2014 by McCarty309 (1 review written)

PLaced an order on April 2nd, received confirmation, then nothing until April 10th advsing confirmation of order but nothing about dispatched. At the bottom of the email they detail Ukmail.co.uk and a consignment number. Upon clicking on the ukmail link i was sent to a site selling the domain name??? This did not fill me with confidence. I tried calling the number within their nominated opening hours and obtained a message that said "this mail box is full" More concern....I then searched for… Read Full Review

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★★☆☆☆

“Got my order... eventually.”

Written on: 18/03/2014 by Houston6 (1 review written)

While the products I received were as descried and were good value, the delivery time I found to be much longer than other mail order sites. I have ordered twice from Discount-Equestrian and both times I have had to chase up my orders after waiting about two weeks. I was unsure if my order had even been placed as I received no conformation email, however the money had been debited from my account! I am currently still waiting for my most recent order, and hoping it comes withing the next few… Read Full Review

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★★★★★

“perfect”

Written on: 09/11/2013 by cath94 (1 review written)

good contact, very reactive, fast delivery. I recommend this site… Read Full Review

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Christine.knox's Response to cath94's Review

Written on: 24/05/2014

You are lucky!

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★★★★★

“New racesafe”

Written on: 23/10/2013 by rita1969 (1 review written)

We ordered a race safe for our daughter her birthday. I asked to deliver in before her birthday. I knew it was less then the normal deliver time. But it arrived just on her birthday! The racesafe is beautifull and fits perfecte. Altough we live in the netherlands, I wil order again with discount equastrian… Read Full Review

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★★★★★

“Just as described, couldn't fault it”

Written on: 16/10/2013

This being the first time I have used this company I was by nature wary. However the goods were promptly dispatched, just as described and fantastic value, with the cheapest I could find anywhere. There is nothing about the process of quality / description of the goods or the way they do business I would change. Good job keep it up… Read Full Review

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★★★★★

“My New Bridle”

Written on: 10/10/2013

I ordered a new bridles for my horse a very nice rhinegold black and white with swarovski crystal browband. i ordered it on the Wednesday and typical i needed it before the weekend, as i returned home from work the next day there it was!! fantastic service very quick and thorough, i will be ordering from these discount equestrian again!! many thanks my boy looked great in the dressage arena!!… Read Full Review

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★☆☆☆☆

“TWO months, countless phone calls and nothing has arrived”

Written on: 20/09/2013

What a terrible mistake ordering from this company, I stupidly not only ordered once but two times. Order placed early august and still nothing has arrived in my post. I am absolutely disgusted with this company. DO NOT ORDER FROM HERE!… Read Full Review

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★☆☆☆☆

“Please dont use”

Written on: 31/08/2013

This company will take your money, be really slow to deliver and when you try to contact them they will not respond. I have been dealing with Daisy Hill for the last few weeks. Proceed with caution… Read Full Review

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★☆☆☆☆

“Do not Use”

Written on: 16/08/2013

I purchased a pair of boots today. ( Just Togs Tall Boots ) When I put the right boot on the zip un did from the bottom up. On inspection I can see that the zip is faulty. I called Discount Equestrian who informed me that I have to send the boots back to just togs directly. They will then test the boot to see if it is faulty, and then if it is I will get new boots. This seems strange to me. Robinsons, and other online companies would take the product back and exchange it straight away. I did… Read Full Review

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Discountequestrian's Comment

Written on: 10/10/2013

Thank you for your review, we have investigated this and found the following. Upon being notified that you had received faulty boots we requested that you send these back for inspection where the boots would be replaced or refunded. The reason you were asked to send these back to Just Togs was to speed up the replacement process with this being a manufacturing fault. Customer services agreed that return postage would be reimbursed upon finding the boots faulty and you providing proof of posting receipt. We have never received an email with this information however we would still be happy to refund return postage charges should you provide us with this information. The boots were replaced within 48 hours of Just Togs receiving them. We feel happy with the service you have received given this issue was dealt with promptly and the boots were replaced within 48 hours and costs incurred were offered to be refunded.

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★☆☆☆☆

“3 and a half month delivery time! Bad handling”

Written on: 14/07/2013

I ordered two items in the end of february, the money was withdrawn a few day after I placed my order. One of the items said "due 14 days", and that was fair enough. When the 14 days were went and I haven't heard a single word from them, I e-mailed and got a reply that the item would be in stock any moment. Alright then, I thought, but another two weeks went and I still haven't heard anything - it was now a mont since the money was withdrawn and I haven't received anything or heard a word. I… Read Full Review

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★★★★★

“Excellent service”

Written on: 25/03/2013 by Nailqueencat (1 review written)

Bought a horse and needed to get him kitted out asap before his arrival. Ordered travel boots at a fantastic price and they were delivered next day as promised by lovely lady on the phone. Will definitely be ordering from you again… Read Full Review

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★★★★☆

“It was easy to see what was in stock or not, pricing,...”

Written on: 15/03/2013

It was easy to see what was in stock or not, pricing, shipping was well specified, delivery was super quick, which i was not expecting. i am pleased overall have not gotten a chance to actually see my boots (which is what i order) as they were delivered to a friend in england and i live in portugal. I now hope the sizes are correct and dont need to return and re order which would be my problem and not equestrian discount. look forward to popping into the website and ordering some things now and… Read Full Review

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★★★★★

“Super-fast delivery, good quality item! Thanks!”

Written on: 13/03/2013

Super-fast delivery, good quality item! Thanks!… Read Full Review

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★★★★☆

“pony bridle”

Written on: 11/03/2013

fast efficient service. pleased and surprised by the quality of the pony bridle bought… Read Full Review

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★★★★★

“Riding gloves”

Written on: 30/01/2013

Ordered gloves for Christmas , they were here the next day . Unfortunately they didn't fit . After Christmas ,Irangate the company , they were very very helpful and gave good advice , I ordered the size they recommended . I recieved them the next day . And they fitted , great . I just want to say thank you for all the help advice and friendliness… Read Full Review

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★★★★★

“Quick Delivery”

Written on: 14/01/2013

This was the first time I have used Discount Equestrian and this was to order some clipper blades. They were the cheapest on the internet for the Liveryman A2 Standard Blade set. The blades were as described and were delivered quickly… Read Full Review

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★★★★☆

“Great value for money, fast delivery.”

Written on: 08/12/2012

I brought a good quality bridle from Discount Equestrian for 20% less than any other store/on line site and 35% less than RRP. It was delivered well within the the specified time. The tracking system used by their logistics dept was very helpful in knowing when the delivery was to take place. From my experience I would definitely recommend this site to others and will look at this site first before looking at any other sites to fulfil any future equestrian requirements… Read Full Review

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★★★★★

“Great service and products”

Written on: 04/12/2012 by Rachnic (1 review written)

easy to navigate website , with great products. I like the delivery service as you have the option to change or send to neighbour and with an hour window. Product arrived on time and was perfect. Would definitely use again… Read Full Review

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★★★☆☆

“large selection, reasonable prices”

Written on: 27/11/2012 by grantandteresa (1 review written)

The reason I have given only a 3 star is that I have not recieved my procuct yet. It has taken 5 days since ordering to get a postal/shipment number. This could have been better. Then to be asked to review service and item before reciept seems ludicrous and out of touch. Hope I like the item!… Read Full Review

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