Outlook.com Reviews

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★★☆☆☆
2.3 / 5
41% of users recommend this
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  • Ease of Use

  • Spam Protection

Summary

Outlook.com is the new name for Hotmail. Featuring a new design and features including social connection and Skype.

A modern interface: faster and cleaner


The simple, fluid and interactive design of Outlook makes it easy to use whether you're on a desktop, phone or tablet.

Get a Outlook email address for your new inbox

You can get a new email address from Outlook. You don't have to worry about your contacts and previous emails, you'll keep them. And you'll continue receiving messages sent to your Hotmail address.

Bring your inbox to life

Connect Facebook and TwitterConnect and see your friends' Facebook updates and Tweets directly in your inbox. Your contacts' information is automatically in sync so you don't miss a thing.
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Latest Reviews

★★★★★

“I prefer th enew outlook to live”

Written on: 03/07/2014 by bumblestar (1 review written)

I think the new outlook is better than the old live i recomment the service as teh best free email provider… Read Full Review

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★★★★☆

“Really Good”

Written on: 17/04/2014 by Marley444 (1 review written)

Neat, works, easy to use. * The layout is really clear and simple - much prefer this go gmail * Calendar good + integration with Onedrive * Integrates well across all Windows devices * Seems to be reliable enough … Read Full Review

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★★★☆☆

“Disappointed of Outlook”

Written on: 16/09/2013

Outlook is doing something really bad such taking random pictures somehow from your computer or cellphone (not really sure how they are doing this) without your permission in each email you send to your contacts. Yes, there is a picture that users pick to be their contact photo, but that is not the picture other people receive, or it's added to the random picture Outlook pick. I was shocked when one of my online clients asked me if the woman in the picture in my message was me, and that I… Read Full Review

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★☆☆☆☆

“shocking!!!!!”

Written on: 06/06/2013

Worse thing ever!! Never works and I can never send emails because I cant get in or the contacts list is gone!! What a complete disaster!!… Read Full Review

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★☆☆☆☆

“horrible, frustrating, hate it.”

Written on: 05/06/2013

I am very new to computers, and old. Hotmail was perfect for me. Easy to use. Was forced over to Outlook. The spell check just vanished. Now my contact list has vanished. The To: does not work. People does not bring up any contact information. I am too old to trust giving access to my computer to some guy in India so am told my contacts problem can not be corrected. I will have to get another e mail account. This does not make me happy… Read Full Review

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★☆☆☆☆

“A good thing ruined!”

Written on: 15/05/2013 by PeterRJ (1 review written)

I had a easy to get round reliable Hotmail account for 14 years that has been totally turned on it's arse! I NEVER used to get 'We cannot connect you at the moment, please try again later' before but now I get it nearly half the time. It's also nowhere as simple to use as before as it hides stuff. Am going to look for somewhere else to go as it's now just frustrating. Would like to give it no stars at all!… Read Full Review

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★☆☆☆☆

“Appalling ”

Written on: 28/04/2013 by rasputin123 (2 reviews written)

What was a straight forward and reliable e-mail service is now just a mess. Unable to rely upon being able to access my inbox for e-mails that are important (to me) Avoid like the plague… Read Full Review

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★☆☆☆☆

“What the...”

Written on: 13/04/2013

So you take my msn hotmail and with it my contact info. So now when I want to send a email I notice that my contacts are not showing and my contact list is not there. What the ???/ Not happy with this at all. Even a 1 is a generous rating. … Read Full Review

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★☆☆☆☆

“Terrible mistake _ ”

Written on: 10/04/2013

This is terrible email. I could not do any at all with my email. Whenever I access into it, it show " error message". I could not open mail. I try to send message to ask help from technical support and nobody reply and or help me to solve problem. Any body know what happen with my mail outlook.com please help. It is urgent, I am working from that email. Thanks… Read Full Review

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★☆☆☆☆

“Other than your Marketing Dept...who wanted this garbage?”

Written on: 04/04/2013 by Hil411 (1 review written)

It was a stinking, entry level e-mail service. Simple, easy to use and not for Rocket Scientists AND it served a purpose. What was once ONE click has become the Odyssey...and in ancient Greek. Outlook...better to have called it OUTHOUSE. NOT a fan!… Read Full Review

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★★☆☆☆

“Attatchments”

Written on: 01/04/2013

Why did you have to change everything. Now i can't attach photo's or docs to my emails - i have tried & tried & they just won't upload wnen there was never ever a problem with Hotmail. What is it with you people - when will you learn if it isnt broke don't mend it. So now i have to utilise my wifes email account to send doc's out. Bloody rediculous… Read Full Review

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★★☆☆☆

“My Outlook Review”

Written on: 22/08/2012

I liked outlook from the start. But after a while the layout started to get boring. If I first started outlook, and I did not know anything about it I would think that It was for old people learning how to use a computer. Overall its not terrible, but it doesn't have some of the features I am looking for. After about a month of Outlook I switched to Gmail which was a much better choice… Read Full Review

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★★★☆☆

“Finally something from MS done well, but not for me...”

Written on: 13/08/2012 by OnBayUK (1 review written)

The transition from Hotmail to Outlook takes about 3 clicks. It's all very simple. Are you sure? Do you want an outlook.com alias? How do you want us to handle your old emails? Deals with all the points i'd have wanted without the mess of doing it myself. I used the new Outlook for a week and overall it was an excellent upgrade from the Hotmail i'd been used to. My problem, however, was that in changing the way my old account was handled (make a new folder for it and let Outlook.com create a… Read Full Review

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Mrswilson12's Response to OnBayUK's Review

Written on: 24/09/2012

I couldnt agree more, about time MS have a great online email tool that is reliable and not filled with ads.

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★★★★☆

“Simple as the mailbox should be”

Written on: 12/08/2012 by renniemoon (1 review written)

I wasnt so familiar with what would happen after upgrading to outlook, so it took me some time observing if I should go with it. When I finally changed my hotmail to outlook, it surprised me. The interfaces simple, and easy to use. I actually expected nothing from Mailbox, but to send and receive mails. Outlook makes this straight and clear. By the way, I think new outlook looks a bit like Win 8, isn't it… Read Full Review

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★★★★☆

“Expected teething problems but neat, polished and works.”

Written on: 09/08/2012 by jeremykyleftw (1 review written)

It's a simple interface, but what else do you need for your email? It's not cluttered, it's structured well and looks good. It's easy to navigate and to compose and read new emails. Customisable too with different colour themes. Only thing I find personally irritating is that I use the up and down keys to read an email, to scroll, but this actually scrolls in your inbox, so you will be end up reading another email. Overall, I like the new service from Microsoft, it integrates well with the… Read Full Review

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★★☆☆☆

“Good but without IMAP biggest letdown”

Written on: 08/08/2012

The interface and all looks promising and attractive. it as great and was easy to use. But biggest let down was IMAP feature is not avail same as hotmail.com. Can use only in outlook 2k7 or web app. Not poss on free email clients like thunderbird. V disappointing. So a V BIG THUMBS DOWN… Read Full Review

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★★★☆☆

“Adfree, Streamlined, Attractive”

Written on: 03/08/2012

Love the new streamlined look and feel BUT!!!!!!!!!!!!!!........... The editing section can be better… Read Full Review

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