| Product | Category | No. of reviews | Average Rating |
|---|---|---|---|
| Elephant Car Insurance | Car Insurance | 45 | 3.7   Write your review |
| Elephant Home Insurance | Home Insurance | 3 | 1.3 Write your review |
| Elephant Motorbike Insurance | Motorcycle Insurance | 0 | - Write your review |
| Elephant Travel Insurance | Travel Insurance | 0 | - Write your review |
Review by
tanboxer
on 29th Sep 2008
User Rating : 0
Respect :
0
Item: Elephant Car Insurance
Elephant.co.uk customer service is so bad they claim we did not cancel the automatic renewel. We gave up trying to call after 20 mins at a time on most occasions.We sent a letter in writing to cancel which they have not acknowledged this yet.They think we have to pay a couple of months insurance even though we were insured with someone else a lot cheaper.So we not only cancelled they also feel we should be paying for a service that was covered by a good insurance ...
tanboxer's full review | 110 words
Review by
jls502
on 19th Sep 2008
User Rating : 8
Respect :
0
Item: Elephant Car Insurance
I went with Elephant because they were the cheapest by about £300. I had heard bad things about their customer service and so was very nervous about how they were going to be when I informed them of a minor car accident. I got through on the phone straight away, the person was friendly and my car was picked up by the garage and a courtesy car delivered the next day. Couldn't ask for ...
jls502's full review | 80 words
Review by
camjo
on 1st Sep 2008
User Rating : 1
Respect :
0
Item: Elephant Car Insurance
I recently received my renewal notice from Elephant car insurance and it had risen considerably so I hunted around for another quote. The cheapest I could find was Diamond. Earlier this year while parked, I was hit by a car, not a lot of damage only a scratch on the bumper. The other party involved did not want to claim on their insurance policy as it was a minor scratch, so they settled privately. I reported the incident to Elephant even though no claim was made on either parties insurance ...
camjo's full review | 187 words
Review by
MBoast
on 5th Aug 2008
User Rating : 10
Respect :
0
Item: Elephant Car Insurance
I have used Elephant for several years, my wife and I both have a policy. Our Saab had the roof slashed a couple of years ago, repaired without any hassle. Last year we lost our car in the floods, again no problems; we had the payout within two weeks.
Unfortunately the car on the other policy was set subject to an arson attack at Christmas time; again absolutely no problems, received the payout. I am surprised at other peoples experiences ...
MBoast's full review | 88 words
Review by
maisbitt
on 17th Jul 2008
User Rating : 1
Respect :
0
Item: Elephant Car Insurance
My lawfully parked 1 month old car was hit by a bus which did not stop. The driver and bus company were identified and they admitted full liability. Elephant's legal team dealt with the claim, and the bus company paid for everything. No NCB was lost, no liability was placed on me for the accident, the bus driver was prosecuted for failing to stop after an accident, and then my renewal came - up from £425 to £850, for a blameless ...
maisbitt's full review | 93 words
