This guys took my 350USD on a video card for my imac and i dident got the part, so i called and tried to catch them on the chat, they try to avoid me as much as possible i even needed to use a proxy server so they think i was from another country but they never intended to send me the part and instead kept the money to them selv. check the transcript from our 2 last chat session and most important STAY AWAY! 1. 9:35:16 Rozi: Welcome to Usedmac Support. 19:36:02 davis: ? 19:37:32 davis: is anybody out there? 19:37:49 Rozi: yes 19:38:07 davis: hello Rozi, i dident got my Track and trace nr. as promised..how come? (7773) 19:38:43 Rozi: wait its not ready yet.we will email you 19:39:34 davis: you said it will be ready today at this time..ok so i guess in the next hours im supposed to get the number? 19:41:15 davis: I need to ask you somthing more 19:42:25 davis: are you there? 19:43:12 davis: i love your service... 19:43:21 davis: Rozi????? 19:43:49 davis: especially before you got my money..are you there?? I then chatted with them once more with proxy and changed my ip so they think I'm from another country and voila! i got through the chat immediately, so i chatted with this Rozi (before it was mike) and she/he called me rude because i got through with a false ip/id and i was told that they will not send me the part and that i can forget about it, i will send a claim to internet fraud organization with hope for protecting other consumers from those lowlifes. STAY AWAY!!