Mac4Cash - www.mac4cash.co.uk Reviews
Latest Reviews
★★★★★
“great price given”
Written on: 15/05/2013 by rafal12
The one thing I can say about Mac4cash is they pay good prices I have used twice now once in 2012 and a month ago. Good both times no quibbles (read more)
★★★★★
“Very Good service”
Written on: 14/05/2013 by gregjamesalive
I sold my I mac to mac4cash the service took 6 days in total from collection to the money in my account not bad at all very happy I would recommend to anyone who cant be bothered with ebay hassle (read more)
★★★★☆
“Courier not booked properly, but otherwise great service!”
Written on: 17/04/2013 by Stu87
Overall I was very happy with the service from mac4cash! I was quoted £250 for my old macbook, which is a lot more than anywhere else would give me, even eBay. I had a slight problem at first however as I did not receive a confirmation e-mail of my order and the courier did not show up on the day I booked it for. It turns out the courier hadn't been booked to come, I had to ring up and re-arrange this for the next day. A small inconvenience, but it was sorted quickly. After this I tracked... (read more)
★★★★☆
“Fair price, good service”
Written on: 15/03/2013
I thought £720 was a fair price for my 2 1/2-year-old MacBook Pro (17 inch) and was impressed by the website and the general air of efficiency. In just under three weeks I had received my cheque with no last-minute reduced offers from the buyer! Recommended. (read more)
★★★★☆
“Good price, a bit slow but would use again”
Written on: 04/03/2013 by jonweston
Mac4cash bought my white MacBook from me for £211. A good return on a 5 year old machine so I am happy. Generally the transaction went well, email updates etc but payment was almost 3 weeks. I was hoping for it sooner but the site does mention it can take up to 3 weeks. All in all a good service which I would use again and recommend to anyone. (read more)
★★★★★
“Top money”
Written on: 04/03/2013 by Leon87
I sold my ipad to mac4cash for £300 which was more than competing sites offered. I would have probably got more if i went through ebay but this was hassle free, they picked up the ipad, then sent me a cheque within a few days. (read more)
★★★★★
“a good service”
Written on: 04/03/2013 by IDSltduk
I have now sold more than 6 imacs to mac4cash. Firstly I sold an imac last year and the process was slow but I was offered a very good price by email 2 days after sending in my initial request. The most recent transactions have all be much quicker with an instant quote and faster turnaround of the payment. The prices I have been paid are excellent and the service has been faultless so I highly recommend this company. (read more)
★☆☆☆☆
“A failed transaction and a broken mac”
Written on: 02/03/2013
PLEASE, PLEASE, do not use this service, here is my experience. I was quoted £550 for my mac, i was happy with this, and I sent it in. 2 weeks later i received an e-mail saying they could only pay me £250, I was stupidly lazy and agreed to this. 3 weeks later, no cheque, no e-mail, nothing, so I ask for my mac back. 2 weeks later, they charge me £20 to have it sent back. HERE IS THE KICKER I decide to keep my mac and get it repaired, the screen now doesn't work, it worked fine... (read more)
★★★★★
“Traded in my iPad for the best price”
Written on: 13/02/2013 by PhilDJ
I get a new ipad everytime they bring one out! Quite an expensive and maybe pointless habit but i really love the ipad. Until i found mac4cash i would just sell the old ipads on the cheap to my family or friends. This time I sold my ipad 3 to mac4cash for £370 so I now have the best ipad you can buy and only paid £200 towards it. The cheque from mac4cash took a while to arrive but apparently they are very busy and processing takes a while. I'm not surprised as the quote i got was better... (read more)
★★★★★
“Good price paid for my old mac and nice people”
Written on: 13/02/2013 by JaneyElls
I sold a macbook pro for £430, it was 4 years old so i was impressed with the price they offered. I phoned them up almost everyday which must have been annoying but the staff i spoke to were nice and genuinely helpful. Took 2 weeks to receive the cheque and now i have some funds to get a new computer. (read more)
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Showing 1 - 10 of 55 Reviews
★★☆☆☆
“Slow service with lack of information”
Written on: 11/02/2013 by Nmmannering
I went it online and found Mac4Cash to be the best buyer for my Mac. I completed the online application - accepted the quote and then selected a suitable day for collection - great till then. The machine arrived with them on the 16th of January - the cheque arrived on the 11th of February. What happened in between is as follows: - The machine was being checked (took almost 10 days for that too happen - First call to find out what the status and was told - machine checked out ok - waiting... (read more)
★☆☆☆☆
“Great. If you like waiting and being lied to.”
Written on: 09/02/2013 by obzy (1 review written)
Just received a cheque for the wrong amount. Continually lied to and fobbed off every step of the way. Would never use them again. Sent this email - to give you a reminder of the excuses they come up with. After waiting for over four weeks, making numerous telephone calls and being lied to on several occasions, you have sent me the WRONG payment. As you can see from the attached email you sent, £285 was agreed. However, you have sent me a cheque for £270. The cheque is also dated... (read more)
Obzy's Response to obzy's Review
Written on: 01/03/2013
Payment now received in full - would move up to two stars, but can't seem t find how to do so.
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★★★★★
“sold my white macbook”
Written on: 16/01/2013 by RogerMC123
£220 for a 6 year old macbook was unbelievable. I mean i didnt believe it until the cheque arrive a couple of weeks after i used the website. And it cleared! Really good, Apple stuff must really hold its value, if you have any then sell it to these dudes! (read more)
★★★★★
“took 3 weeks but best price”
Written on: 10/01/2013 by crockerbj
It would be unfair to give anything less than 5 stars simply because the price i got for my macbook pro was almost retail. It did take 3 weeks for the cheque to arrive but I probably wouldn't have gotten much more from if i sold it on ebay, £700! (read more)
★☆☆☆☆
“It's been over 4 weeks and I haven't heard from them..”
Written on: 10/01/2013
It was very smooth up the to point they collected my MacBook. Since then I haven't heard from them. They never responded to any of my inquiries. I'll keep calling but I'd have to start seeking support from else where. (read more)
Trs's Comment
Written on: 10/01/2013
Hi there, can you please contact us (Mac4Cash) as we do not have any payments outstanding since our automatic system went live so there may be a glitch or something.
We want to resolve this as soon as possible if this is a genuine review but need more information as there is no detail here.
thanks
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Unhappycostomer's Comment
Written on: 19/02/2013
I still haven't heard from them about my MacBook. When I called them, they said they can't find my MacBook and said UK mail has lost the item.. Every time I contacted them, they said they were supposed to get more news soon so they'd let me know. Have I heard from them? No! I'll be calling them till they find my MacBook. Meanwhile, seeking help from local authorities etc.
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★★★★★
“Easy smooth transaction”
Written on: 04/01/2013
Firstly the quote form was easy and quick so the website works very well. Then the price was much better than the other 2 sites I tried. The laptop was collected on the date i specified in a well packaged box. Then I was able to check the status online, it seemed to be testing for a while but I was updated by email also. Got paid around 2 weeks after the collection so I am very happy. (read more)
★★★★★
“Good communication”
Written on: 04/01/2013 by Sean_S
If you have looked at mac4cash you will probably noticed that the prices offered are higher than the other similar sites in the uk. I put in a number of different variations to see what the prices were like and they all beat the nearest best price. I have sold several items now to mac4cash and i have always received the full amount originally quoted. I admit the cheques didn't arrive as quickly as I thought, some were considerably slower to arrive but they cleared! I can only imagine some... (read more)
★☆☆☆☆
“Good money, if you can get hold of it”
Written on: 03/01/2013 by Mick_B (1 review written)
After googling similar websites, Mac4Cash seemed to offer the best price and ease of use. My Macbook Pro was collected on the 26th October, as it stated. On the 29th I got an email saying it was awaiting testing, and on the 31st I got an email giving me a new offer which I thought was fair. I sent an email back straight away accepting. Thought the money would help over Christmas. I think it says wait 7 days for you cheque to arrive on their website. Well here I am on the 3rd January 2013... (read more)
Mick_B's Response to Mick_B's Review
Written on: 03/01/2013
Also, if you look at the 5-star reviews...
7 were written on 23/08/12
6 were written on 04/09/12
10 were written on 06/09/12
And others a day or so either side of these dates.
Hardly reliable "consumer" reviews.
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Trs's reply to Mick_B's Comment
Written on: 11/01/2013
I have investigated this review as we take bad reviews seriously. You were customer number 50137 . You're laptop was re quoted within 3 days of booking in due to the unit not being of the grade claimed. We
then wait for the customer to contact us after the automatic email is sent. This is the part that has shocked me you have stated that you rang 7 times. In our system that logs calls from the account holder we only have 1 on the 3rd accepting the quote. I apologies if something has gone wrong as its normally a fool proof system. We process over 800 units per month so generally we have to be tight with our process. You're particular unit was at the lowest end of our buy back we average at around £650-£800 per unit we haven't got any reason to hold back £200 as this ends in bad reviews. As for you're further comments about the reviews we send out batches of cheques so most people get there cheques around the same time that might go toward explaining you're theory's on our reviews. We have this review section on our site in plain view our users can write comments easily if they are happy or have an issue we are confident of our service hence our choice to add this box.
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Mick_B's reply to Trs's Comment
Written on: 12/01/2013
Your system is that foolproof, that you have got the wrong number. I was 50138. I have finally got my cheque, which is supposedly the "3rd" cheque you have sent due to them being "lost in the post". What's funny about this is that even though it was the "3rd" cheque you've sent, it was the first time I had received an email saying 'the status of my quotation has been changed to "cheque issued"'. Why didn't I receive this email the first or second time you supposedly sent a cheque?
Also with regards to me contacting you accepting the quote, I received the new quote on 31 October 2012 at 11:31:09, and I replied accepting the quote on 31 October 2012 at 11:38:03. I have the emails.
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Trs's reply to Mick_B's Comment
Written on: 14/01/2013
The system only gets updated with cheque issued once the quote has been accepted. We don't have any emails on our system from you or any record of 7 phone calls. The reason it sat as requoted is that we didn't have any contact from you.
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Mick_B's reply to Trs's Comment
Written on: 14/01/2013
So you're saying I never rang or emailed? Why would I not be in touch until January, when I wanted the money to help over christmas. And I hardly have trust in your phone log system, when your number goes through to someone on the desk at your other company, Portable Universe.
All I'm saying is it took multiple phone calls to get hold of the money, over 2 months after giving you the laptop. I was told my cheque was lost twice. Why would you tell me this? Surely your foolproof system should have told who over was taking (and supposedly logging) the phone call that I supposedly hadn't accepted the offer? Just face it, nobody had a clue what was happening whenever I rang. It may be a one off case and you're good the other 99% of the time, but I've left this review because of how much of a frustrating process it was.
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★★★★★
“£800 paid for my iMac”
Written on: 17/12/2012 by eclipsed1
I received £800 from Mac4Cash for my 27inch iMac after other companies quoted me no more than £650. The website was so easy to use and the quote was instant. I thought there would be some kind of hiccup to stop me getting the money quickly or a different amount but i got the cheque a couple of weeks later. (read more)
★★★★★
“Got my cheque quickly”
Written on: 12/12/2012
Despite the fact that other sites similar to mac4cash were offering paypal and bank transfers, Mac4cash offered a higher price for my imac. I was willing to wait for a cheque for a few weeks but it came within a week. The site was easy to use, email communication was excellent and the cheque cleared lol! (read more)
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Showing 11 - 20 of 55 Reviews
★☆☆☆☆
“I intended to sell my macbook pro to them for a quote...”
Written on: 16/10/2012
I intended to sell my macbook pro to them for a quote of £300. But they came back to me after 3 weeks claiming that my laptop was in bad condition, both the video card and mother board have serious flaws and gave me a new quote of £50. I found this outrageous because if my laptop were in such condition, they hadn't needed to spend that long time to check. Besides that I haven't had a single problem since I bought my laptop 5 years ago. They said if I want to have the laptop back, I... (read more)
Trs's Comment
Written on: 04/01/2013
Hi. Sorry you feel this way. I am simply going to reiterate the terms and conditions which you agreed to upon accepting the quote. In the event that we discover a fault or faults with your machine we will re-quote in relation to the cost of us repairing the machine for re-sale.
We buy hundreds of machines every month through Mac4Cash and each has to be tested using the Apple Hardware Test and other methods of testing for at least 72 hours. This can often lead to quite a long queue of machines to be tested leading to longer waits for payment, that is why we pay more than our competitors.
The Apple Hardware Test often finds errors which describes the fault and we have no choice but to reduce our offer price. Also the machine in question was 5 years old which leaves even more possibility for faults and the logic board and video faults will cost at the very least £250 to repair, please feel free to check that out.
Also with regards to the £38 return fee, this is essential as we have had to send a large crate to collect your machine in the first place, then we have to spend time testing the machine. And then we must send it back all at a cost to us. If we just sent machines back for free then we would unfortunately lose a lot of money.
In the terms and conditions it does specify quite clearly that any faults with the machine must be described using the grading system so that we have good faith between the customer and us. If there are faults we simply cannot pay the original quote amount for a faultless machine as this is a business.
As you say, you have the machine back now anyway, at no cost to yourself as a gesture of good will. Unfortunately a 1 star review has appeared but I am sure others will read both sides of the situation and understand that this really is a non issue.
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★★★★★
“Top Quote Paid”
Written on: 04/10/2012 by danyjones5678
I had a shop around before sending off my Imac got the highst quote from Cash4Mac was collected in a timely fashion and after about 8 days I had the cheque the settlement amount was about £70 more than the other comapnies under similar searches so Great (read more)
★★★★☆
“Ok would use again”
Written on: 04/10/2012
Traded in my Macbook took 12 days from collection to cheque cashed so not too bad I would use again as they paid exactly what they stated (read more)
★★★★★
“very pleased”
Written on: 07/09/2012
To say that I am happy is an understatement. I seriously didnt think anybody would want my old ibook as it is so out of date but mac4cash gave me £100 for it! That kind of money can really help somebody out who is unemployed so I really appreciate the service. (read more)
★★★★★
“Excellent quote!”
Written on: 07/09/2012
After checking lots of different recycling websites for computer quotes, i eventually got a quote for £260 for my white macbook from mac4cash. That was at least £30 more than the next best quote so obviously i went with them. it did take a while to get my cash, around 10 days until the cheque arrived but cant complain. (read more)
★★★★★
“Got paid £300 for my imac”
Written on: 06/09/2012 by Lance.B
My imac 20 inch from 2007 was starting to slow up and become extremely annoying. I am sure it could probably be fixed by someone with patience and know how but I cant be bothered with that. I found mac4cash.co.uk and got a £300 quote which I duly accepted. 2 days later it was collected and I got a cheque for the payment. (read more)
★★★★★
“ibook g4 and macbook pro sold”
Written on: 06/09/2012
I had an ibook g4 for several years. I upgraded to a macbook pro 3 years ago but kept the ibook without using it. I was told about mac4cash so i filled in a quote form for each item and got a response an hour later. £80 for the old ibook! and £450 for the macbook pro! Amazing, I really was impressed hence the 5 star review. (read more)
★★★★★
“Sold macbook air”
Written on: 06/09/2012 by stuartbreedon
My apple macbook air broke so i thought I would sell it. Didnt expect much but was offered £300. Happy with that. Use Mac4cash if you have an old mac. (read more)
★★★★★
“Sold my 5 year old macbook pro”
Written on: 06/09/2012 by georgiesparks
Time for a change! So I thought I would trade in my old Apple laptop for a new one. I did like my old mb pro but I wanted a new one. Fortunately there are technology recycling solutions online, one of which is mac4cash. they picked up my old laptop and gave me a check later. (read more)
★★★★★
“Mac4cash bought all my Apple stuff!”
Written on: 06/09/2012
I had an old iphone, first model, and a powerbook and an imac g5. I really thought it would be a massive ballache to try and sell all of it for any decent money but I got just over £300 for the lot which was amazing. They picked it all up pretty quickly and sent me a check. Good service. (read more)
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Showing 21 - 30 of 55 Reviews
★★★★★
“Got a quote, item was collected then got a cheque later”
Written on: 06/09/2012
Pretty much a hassle free process. My old mac was lying around so i found a company to buy it, the quoted me a fair price then collected it at my convenience. it took a while for the cheque. I think maybe a bank transfer would be better but anyhow still got my money. (read more)
★★★★★
“totally awesome”
Written on: 06/09/2012 by jameszie
Got rid of 3 of my old mac computers and got a cheque for £470! dont normally write reviews but this company sorted me out! if you have an old mac then sell it to them. (read more)
★★★★★
“£250 for Macbook”
Written on: 06/09/2012 by d.fenner
I always like to use Apple computers and devices because they are nice to use. My old white macbook had lasted around 6 years so I though it was best to get rid of it and upgrade to go with my iPhone and iPad. So I looked online about selling old computers for recycling purposes and found mac4cash. I had to fill out a form with my details and those of the laptop. I received an email with the quotation a couple of hours later and decided to go ahead. £250 seemed extremely reasonable for such... (read more)
★★★★★
“Result, now i have the new iPad!”
Written on: 06/09/2012
I got the ipad when it first came out in 2010 and it is getting old now so I looked online to sell it. Mac4cash quoted me £230 so I quickly accepted. Not long after the old ipad was collected and my cheque came a few days later. Now i have the new iPad which only set me back £300 because I had so much from my old one. Really good website! (read more)
★★★★★
“Good company”
Written on: 06/09/2012 by Roddy12
Mac4cash paid my £150 for my iMac which I had since I was at college about 5 years ago. I already bought a new computer and the imac was in my cupboard and i hadnt really thought of selling it before, especially to a company but i found them online. Very good service from mac4cash as well. (read more)
★★★★☆
“Better than trying to sell on ebay!”
Written on: 04/09/2012
Found this website when i was trying to get rid of my macbook 13 inch from 2007. Didnt want to sell on ebay as it is the biggest ball ache doing that so i got a quote for £230 from mac4cash.co.uk. It took longer than expected so only 4 stars but would still recommend this site to a friend. (read more)
★★★★★
“quick and easy”
Written on: 04/09/2012 by DonnyD1
Just how I like it! Finally got rid of my powermac which has been collecting dust and taking up too much room in my house. Got £120 for the old piece of junk! took about a week after i did the quote too so totally chuffed! (read more)
★★★★★
“Great solution!”
Written on: 04/09/2012 by jasonbourne
Found this company online and got a quote for my imac which i didnt need anymore. The process of getting the quote was easy and i found my particular model of imac with ease. It didnt give me an instant quote which was a little frustrating but then about an hour later i had a quote sent from a real person so that was probably better for an accurate quote as I added some notes to the information because of upgrades. Got my money a couple weeks after. (read more)
★★★★★
“Payment slow but generally good”
Written on: 04/09/2012
Afetr reading about mac4cash on a moneysavingexpert thread I was a bit weary but ultimately more research on the company was good on the whole. I had wanted to sell my old macbook for a while because the previously fashionable white laptop has now become a bit outdated and slow. So anyway, I got my quote of £200 which was way more than i expected and then had the laptop collected 2 days later. I didnt hear anything for several days but then i got confirmation that the macbook passed the... (read more)
★★★★★
“£750 for macbook pro”
Written on: 04/09/2012 by kingkongbigdong
I bought a macbook pro last year but don't have any need for it anymore. Mac4cash was reccommended by a friend so i checked it out and got my free quote. £750 for my macbook pro was what i roughly expected so i accepted and the laptop got collected by UK Mail. The box that was sent to collect it was strong and had plenty of padding which was useful because i didnt have a box. The communication was good from Mac4cash and I got my cheque around 10 days later. I hoped for sooner but I can't... (read more)
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Showing 31 - 40 of 55 Reviews
★★★★★
“Traded in old Macs”
Written on: 04/09/2012 by brianbedonde
Had 2 old macs lying around, one was a powerbook g4 and one was an imac g5. mac4cash.co.uk offered my £160 for both of these old comptuers so i accepted. very happy with the service and fraser was extremely helpful. (read more)
★★★★★
“Shifted my old macbook”
Written on: 03/09/2012 by sarahjayne83
My macbook was so old i didnt think it was worth anything anymore but thought it was worth looking to sell it anyway. I tried ebay but with no luck so I then searched the web for recycling companies. After finding mac4cash.co.uk I asked for a quote and they said £180! Unbelievable. Couple weeks later I got a cheque which has gone towards a holiday. Great stuff (read more)
★★★★★
“sweet deal”
Written on: 03/09/2012
sold my old ipad to this website for £200 and then bought a new one. All done in about 2 weeks, can't complain. (read more)
★★★★★
“Got a fat cheque!”
Written on: 24/08/2012 by lukasz13
I must reccommend this company to anybody with an old Apple laptop who doesn't want to go through ebay or the usual channels of trying to sell something. I didnt expect £240 for my macbook but thats what i got. took a couple of weeks for the cheque to arrive but i have it now. (read more)
★★★★★
“pretty good”
Written on: 23/08/2012 by rossdavies
thought best to write a review after receiving £230 for my 6 year old macbook! didnt expect that much and thought it must be a scam but it wasnt. well done (read more)
★★★★★
“Got a cheque for £430”
Written on: 23/08/2012
This company is really good, the online quote form was easy to fill out and my old imac was easy to find on there and enter the details. I was surprised to be offered £430 for a computer that is 3 years old but I won't complain. They sent me a big red box with lots of foam wrap. Around a week and a half later my cheque arrived so I am now able to buy a new computer. (read more)
★★★★☆
“Good service”
Written on: 23/08/2012 by BigNat
I had an old iMac which was too slow for me, almost useless. I couldnt be bothered with the hassle of ebay so i search for companies that recycle old technology. Found a few but went with Mac4cash as they offered my £110 for the old lump so they collected it a couple of days later and I got a cheque a couple of weeks later. Took longer to get the money than expected but I am happy now its gone and I can use the money for something better. (read more)
★★★★★
“Best price i found”
Written on: 23/08/2012
Got rid of my 1st generation iPad for £150 quid with this company. Check took a while to arrive but cant complain. got a new ipad now so result! (read more)
★★★★★
“Payment late but price was great”
Written on: 23/08/2012 by AmieBrown
After googling to my hearts content companies that will buy old Apple Macbooks I found several that gave instant quotes and a couple that took a bit longer. Mac4cash took about an hour to get my quote to me after I filled in the form but the price was at least £40 better than any of the others so I accepted. The next day a strange man with a UK mail van arrived with a plastic crate filled with bubble wrap. He didnt say much but I 'assumed' the crate was for the macbook. So i wrapped it up... (read more)
★★★★★
“£100 for 10 year old imac”
Written on: 23/08/2012 by deeman69
I didnt expect to sell my old imac g4 for much as it was 10 years old and useless to me but a friend of mine recommended mac4cash. I got a quote for £100 which i was very happy with so I didnt bother looking elsewhere and I think ebay would not have bought much interest. After the imac was collected it took about 9 days for the check to arrive so I was happy indeed. Well worth a mention online. (read more)
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Showing 41 - 50 of 55 Reviews
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Trs's Comment
Written on: 04/03/2013
Hi there, I am very sorry that you fell that we have 'mugged you off' but in truth we tested your machine and found several faults so we had to change our quotation.
It seems that somebody else had 'mugged you off' before we even laid hands on your machine as it had been opened up by somebody else previously.