Written on: 16/08/2013
I bought an item that was faulty straight away, returned it, they confirmed in store it was faulty, swapped for another item which was also faulty straight away! They point blank refused to issue me a refund. When I complained to customer service they said the item wasn't faulty!? So they were willing to lie to my face to get out of refunding my £52.00, I think that says it all.
Shocking customer service, ridiculous terms and conditions, I regret ever shopping here, wish I had never bought anything.
I would highly recommend you buy your items from elsewhere.
As rated by our community of reviewers
" “Letter of Complaint Despicable Customer Service at Hounslow " Read More
" RUBBISH - " Read More
" CashmyGadget are great " Read More
" WOW Amazing Service " Read More
Written by RoyC346
" Don't do it! " Read More