Good Service - Good Prices

iSupplyEnergy - www.isupplyenergy.co.uk
★★☆☆☆
1.7
From 147 reviews
16.0% of users recommend this

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Aniyah359's review of iSupplyEnergy - www.isupplyenergy.co.uk

“Good Service - Good Prices ”

★★★★★

written by Aniyah359 on 26/08/2015

We joined in July 2015 and so far the service we received is professional and courteous, we have received an email reminder to submit an up to date meter reading - overall excellent cheap alternative to the big energy companies.
We have nothing to complaint about and cannot see why there is so many bad review here.

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Ajgray1979's Comment

Written on: 24/02/2016

Try leaving them and see what they do. It is like being in the mafia. They make you commit to them voluntarily but they will use all sorts of tactics, some unlawful, to stop you leaving. You start off on a competitive deal. When the fixed terms comes to an end, they threaten you with an extortionate variable tariff and way too high direct debits but offer you a "way out" if you sign another fixed term deal which is not competitive but which is cheaper than the variable tariff they otherwise threaten. Try to switch and they will block you on the basis that you will have to pay them a £30 fee if you leave (not a valid reason) or that you owe them some fictitious future (not current) debt. If you object, they will offer to let you leave if you pay them to cover your supposed and actually non-existent future debt but if you pay it with a view to claiming it back, they just block you from leaving after the event for no reason anyway. If you have a surplus on your account, they drag their heels when paying it back. If you cancel their direct debit, they repeatedly set it up again without permission.

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