Always overdebiting

iSupplyEnergy - www.isupplyenergy.co.uk
★★☆☆☆
1.7
16.0% of users recommend this
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Driscollrc185's review of iSupplyEnergy - www.isupplyenergy.co.uk

“Always overdebiting”

★☆☆☆☆

written by Driscollrc185 on 07/03/2015

This company would have been fine if they had not consistently taken more money from my bank account than I was spending on electricity. Despite constantly telling them that the amount that they were taking was too high, they dragged their feet on reducing the amount and then only reduced it fractionally. By the time I switched supplier a year later, I was about £150 in credit when I was only using about £10 of electricity per month. For good measure, they took another £21 out the month AFTER I switched supplier, so I quickly closed the Direct Debit. Their customer service is very slow and unsatisfactory, even for a small company. Operating on tight margins is one thing, but so am I!! I would not recommend this firm.

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