written by on 22/02/2014
After using a comparison site I applied for change of supplier - I was advised that they couldn't as I was on a pre-pay meter (untrue). I told them I wasn't, they checked and confirmed I wasn't and said they would process and didn't. Prices went up. Reapplied and they said I was on a pre-pay meter (untrue and previously checked by them) and they said they would process and didn't. In the interim I could have gone with another competent supplier, saved a fortune on contacting them and still with my original supplier. Isupply Energy are totally incompetent!!
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