Written on: 19/11/2013
I echo comments above. I think I'll be paying the 30 pound exit fee just to get out. They are more than doubling my direct debit payments. I have been trying to call them now for several weeks to discuss it, and want to make a one off lump sum payment and keep direct debits lower. No response. No one answers the phone, no one calls you back, the call queue is a artifice as you only ever get through to an answering machine. I will never ever use this company again and I am currently in the process of complaining to the ombudsman.
As rated by our community of reviewers
" Hassle After Hassle " Read More
" RIP OFF " Read More
" What You WAnt When You Want It " Read More
" Just found out im paying someone elses bill l this year!! " Read More
" Do NOT use Dual energy " Read More