Outrageous customer care style

“Outrageous customer care style ”

Written on: 11/06/2012 by Norbee (2 reviews written)

These people are promising the stars but they are below of the lowest.
I have decided to give them my meter reading monthly to avoid unfair bills.
Now they own online system never ever accepted the readings stating that according to UW caclulation these readings are incorrect!
So every single months I have to write an email with the readings and hope that they will update it on time. Many times this didn't happened so they enforced the calculation bill much higher than my actual usage.
The last call today was disgraceful! UW agent telling me that emailing May usage on the 1st of June is too late...he wants me to email him midnight?

I hav had enough of this lot and the hussle I have from day 1!

These are the worst disorganized dishonest incompetent bunch I have ever came across...

AVOIDE THEM AT ALL COST!!

The marketer who have hooked me into simply ignored me when problems started..this speaks for itself!