Incredible!!

Spark Energy Gas & Electricity www.sparkenergy.co.uk
★★★☆☆
3.3
60.0% of users recommend this
  • Value For Money

Marenh497's review of Spark Energy Gas & Electricity www.sparkenergy.co.uk

“Incredible!!”

★☆☆☆☆

written by Marenh497 on 07/04/2016

I was chasing the useage on the account for several weeks and then came a random email informing me I was actually £6k in credit and that the direct debit would be lowered by a £100 a month!!
They then had the audacity to say it could take up to 28 days to refund the £6k which is staggering.
I cannot beleive in this day and age there isn't a software programme that doesnt flag such a huge overpayment only been open 3 years) as I am sure there is one that would flag it as an underpayment?
Disgusting

  • Value For Money

Was this review helpful? 1 0