written by Hancock295 on 20/09/2014
It is very helpful to have someone responding in a professional and succinct manner. I was able to provide readings and arrive at a positive end to my question about being in credit. I still find the statements rather confusing compared to my previous supplier, but this should be solved if I remember to provide regular monthly readings. Perhaps a monthly email reminder should be sent out to customers as a matter of course. Those who don't respond would have no reason to complain
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