annoying system

“annoying system”

Written on: 15/06/2012

we are with SSE for a year,we changed as our previous supplier was putting the price up and SE had better deal on that time but that's it.After that is always problem with even leaving the meter reading online and on the phone as some how account is not recoginsed!!!Direct debit has been increased twice the amount without any notice,just what I found was an information on last online bill that it will go up.I would like to know that I will pay more at least be contacted by email.I tried several times to contact customer service but no answer by the way there is always problem with contacting them.I'm annoyed,with the way how they treat own customer,NOT RECOMENDED!!!