Appalling customer service

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Scottish Power Electric
★☆☆☆☆
1.2
From 425 reviews
5.0% of users recommend this

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wvPhillips1947's review of Scottish Power Electric

“Appalling customer service”

★☆☆☆☆

written by wvPhillips1947 on 08/02/2015

Messed up when first transferred meter readings wrong way round, took 5 months to get it right. Changed tariff should of been easy process NO now have 3 accounts open??? Can never get through 45minute wait normal. Promised call back 10-15mins later when advisor had sorted my problem still waiting 5days later and problem not sorted! Would never recommend!!

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Ifarooq's Comment

Written on: 29/03/2015

Hi, I used to be with Scottish power and I am now with a great company not only do they have great customer service and know how to look after their customers, I also saved £369. If you'd like to get away from the monsters give me a comment back :)

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