written by on 02/08/2014
Quite possibly the worst energy provider on the planet!!! I am still in the process of joining Scottish power but as soon as that's complete I’m moving on. Trying to contact the call centre is nigh-on-impossible, average wait time is 45mins. Booking a call back is a joke; there are never any slots available. If you value your sanity don't choose Scottish power, trust me the 50 pounds you save is not worth the grief you have to deal with. When you eventually get through the call centre staff are very apologetic, commenting that they do not have enough resource...interesting point for SP management!
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