Written on: 10/07/2014
After a long wait,I did speak to an advisor who gave me the wrong information and so the process of trying to speak to someone started again. After waiting for almost an hour,I spoke to Liverpool, Glasgow twice and then Wrexham when my phone's battery died and I almost give up the will to live !!
They were mentioned on the main news this morning that Citizens Advice had them as one of the worst for complaints. Second bottom in the big six with complaints double in the first quarter.
I did find the email address for Neil Clithero, the CEO of retail, sent him two messages three days ago and guess what ? You were right, no reply.
Rotten from the top down !
As rated by real users
" Service Provided by Utility Warehouse " Read More
" 9 months still waiting for the rebate. " Read More
" I smell a Rat " Read More
" Very friendly and helpful and got problem sorted quickly thanks " Read More
Written by Graceyy2013
" Didn't have enough time to opt out " Read More