ABSOLUTE HELL - RUINED OUR LIVES. SERIOUSLY. HAD TO SELL UP.

Opus Energy Electric
★☆☆☆☆
1.2
6.0% of users recommend this
  • Value For Money

66O'Grady's review of Opus Energy Electric

“ABSOLUTE HELL - RUINED OUR LIVES. SERIOUSLY. HAD TO...”

★☆☆☆☆

written by 66O'Grady on 05/02/2015

Just saying the word opus energy makes me feel physically sick. They have caused so much stress and anxiety over the past year we have had to put our shop up for sale because we just can't handle it anymore.

I am not one to fall for cold callers but the person who rented the shop before us said when opus energy rang they said they were British Gas. That was a complete lie. Next thing she knew she received a ridiculous bill from opus energy. The shop has been supplied by British Gas for over 10 years but is now supplied by opus energy. So the previous people who used to rent has left the shop because they couldn't handle them so we took over and opus energy said we didn't need to stay with them because we are the new owners but then suddenly when we rang them up the following day to cancel opus energy they wouldn't let us leave.

We have paid all their bills which are crazily high but they still continue to ring us every week asking for more money. Today they rang asking us to pay £400 and they harass you that much you just end up paying. Then the following week it happens again. Why aren't the government closing companies like this down? Its ruined our lives, our business, our livelihood and our mental health.

I never write reviews honestly I don't and I hope people reading this will realise how messed up this company is. I just don't understand how a company like this can get away with it in the UK? How can their employees go sleep at night doing what they do to decent hardworking people just trying to make a living? I can't sleep and I am constantly thinking about the next time they harass us. It just won't stop and I can't do this anymore.

S.bat's Comment

Written on: 11/03/2015

I'm on a one night vigil to respond to customers of ..OPUS ENERGY ( or should be HOPELESS ENERGY ) reviews, as this company really really needs to be stopped, I'm sorry to hear about what this company has done to your lives, they do it to everyone, their good reviews are probably written by the directors who are sat in their nice big houses near their pools, if a review is written so many times it gets bumped up on google and other search engines to warn people against using this company for any utility services, unfortunatley they do lie and say they are other companies or persuade you into taking a contract - be it legal or illegal they are not bothered , if this was my business I'd be closed down straight away.....why haven't they had this done? Hope you feel better as its over a month ago you wrote a review, and hope your lives are back to normality!

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Lisa352's Comment

Written on: 09/12/2016

Hi I'm in the same boat here I had nothing but trouble and threats from opus company since Oct 2015 I want this to end I'm sick of their intimidation over the phone and the way the speak to me is horrendous I been left in tears because of this company. I've put in numberous of complaints over this company to the point now where I want to take legal action. I am disabled and suffer from mental illness they are nothing but bullies

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Wishywashy345's Comment

Written on: 09/08/2015


most corrupt firm ever we have the house of commons involved now lets all get together and get opus energy shut down they destroyrd our business 13 months ago were still fighting them

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The_Underdog's Comment

Written on: 21/03/2015

Hi, we had trouble with them when we 1st started out tricked into a verbal contract that was only partly recorded. My advice is to contact Ed Davey MP in charge of the energy sector also all the news papers etc and make Opus be aware of this as I found out the papers have already done reports on them before so it needs bringing back to there attention. Good luck with it all you can beat them we fought them and won and got out of it so it's possible.

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