Worst organisation on the planet

★☆☆☆☆
1.2 / 5
6% of users recommend this
  • Value For Money

Fernandez417's review of Opus Energy Electric

★☆☆☆☆

“Worst organisation on the planet”

Written on: 12/03/2014 by Fernandez417 (1 review written)

Over estimated bills, demand money within 14 days of invoice.
Send threatening letters and pretend to be a law firm.
Avoid them at all costs. I would rather live without electric than use this company.

  • Value For Money

Opusenergyoperations's Comment

Written on: 13/03/2014

Hi,

I’m sorry to hear about your problems with billing and would like to be able to look into this for you. Please use the contact details at the top of this page to contact us, quoting RC120314 so that we can quickly identify you, and hopefully we can resolve this issue.

Kind regards,
Andy Nash, Operations Director

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Ccs181261's Comment

Written on: 14/03/2014

Unfortunately, I have spent a year trying to sort this out to no avail and have started the process to move all our accounts to another provider.

I wrote to the CEO sometime ago and my letter was passed to Customer Service team who after some deliberation decided they could do nothing!

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