My experience with Opus

Opus Energy Electric
★☆☆☆☆
1.2
6.0% of users recommend this
  • Value For Money

Guest's review of Opus Energy Electric

“My experience with Opus”

★☆☆☆☆

written by on 24/05/2013

Before we opened a place in town, we received a call from a "broker", they said opus is now our new energy supplier. "cheapest in town". 2 year contract. Verbal agreement.

6 months later, our bills went higher and higher. After the first year, it went even higher to a stage we couldn't cope. A monthly gas and electric hit an all time high at £3500 a month. They said....it's in the contract. We were paying at least 40% more than the average supplier. A friend in the same business, who's business exceeds £20.000 a week pays less than I do 4 times the business I make.

When companies were charging 3.5p per unit. OPUS were charging 5.75p per unit for gas.
And electric 5 pence over the top.

The "broker"......is an employee os Opus, he was the one also chasing us for payment,.
Threatening cut off letters plus charges. Nice company.
Just pure lies and lies.

Not to be trusted, closed down now. Due to we were working for Opus at the end of the day, not the other way round.
Now they asking for proof of closed down shop and new tenancy agreement with the landlord. Beggars belief.
I'm going to sign on tomorrow.

Thank You Opus. You have 9 families facing the dole que.

Jem23's Comment

Written on: 25/05/2013

How do they get away with it, they are ruthless :-(

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Nannga's Comment

Written on: 12/06/2013

I have also had a problem with this company I have had my contract with Opus returned back to my original supplier. Please contact me I am trying to close this company down. Also has anyone had any problems with Active Energy Direct Ltd. They are a broker for Opus Energy

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Badgerhounds's Comment

Written on: 12/06/2013

Hi I have had huge issues with Opus an lost a good business because of them, at one point I was paying £2000 per month for electric... I use to pay £750 per month with previous supplier. When it came up for renewal they would not renew it so put me on an out of contract for electric I was paying an absolute fortune and could not get out of the contract because I always owed them money because of the out of contract unit charge. Bloody nightmare of a company and deserve to goto the wall. regards

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Braindeadsillyme's Comment

Written on: 04/10/2013

Hi Badgerhound could you please get in touch with me: [email protected] I am currently preparing a case against Opus Energy and would really want to get your mistreatment by Opus on record. Please do not leave this as it is, the likes of these rip off companies need to be shown the doors of the court room.

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Ckk169's Comment

Written on: 16/08/2013

Hi, a few days ago i was constantly getting phone calls from other companies, so one day I flipped and shouted on the phone to them (they kept phoning during busy times.) next thing you know, they phoned again with a different voice and used my current gas/electricity company name as them. Firstly they said I had to confirm my bank details with them, stupidly I did confirm it with them.... I feel so stupid. Secondly was my meter reading and the bar code..They were tricking me, going round circles and circles to brainwash me and etc. next thing you know, they were reading out the agreement terms to me and forced me in a way to reply back with a yes/or answer only. Funny thing was, they read out the terms really fast to me, I didn't get half the stuff he was saying.(all on my mind was to get over this, so the landline won't be on held for so long.).
After that, today I have received a letter from opus energy saying I have signed up an 24 month contract with them.. Next thing they tried to do was trying to transfer my electricity too... What can I do to resolve this?

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Braindeadsillyme's Comment

Written on: 04/10/2013

Have you had any luck with he issues you have with Opus?

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