never never never use them

★☆☆☆☆
1.1 / 5
2.4% of users recommend this
  • Value For Money

Guest's review of Opus Energy Electric

★☆☆☆☆

“never never never use them”

Written on: 01/08/2012

this company id the pitts they border on the fraudulent they had my supply because someone who did not have the lease in my property changed the supplier because of there reviews and what they wanted to charge i would not go with them trying to get away from them is a nightmare as none of them seem to know what the other ones in there company do i have a price quoted from scottish and southern 10.75 and what do they want 19.50 this has been going on for monrhs and what good are energywatch this watchdog is a toothless wonder i asume they are sudsidised by the energy companies because the seem inept to say the least if i had to avise anyone it would be dont dont dont go with this company tell all your fiends to avoid this company tell all there friends not to go with this company

  • Value For Money

Opusenergyoperations's Comment

Written on: 03/08/2012

I am sorry to hear that you are dissatisfied. If you’d like to discuss the problems with me directly please do contact me at operationsdirector@opusenergy.com and quote the code RC010812 so that I can help. Andy Nash, Opus Operations Director

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Janiemoon's Comment

Written on: 14/08/2012

The operations Director spends alot of time apologising for the same poor practices. I did get help from the energy ombusman for an erroneous transfer. Keep a diary of all correspondance and you will get there. I actually had a big burly guy turn up on my premises to disconnect me. He left with burger and chips and tail between his legs as Opus were in the wrong. Good luck

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