Do not use Opus

Opus Energy Electric
★☆☆☆☆
1.2
From 258 reviews
6.0% of users recommend this

  • Value For Money

Guest's review of Opus Energy Electric

“Do not use Opus”

★☆☆☆☆

written by on 16/07/2012

This company are terrible and never to be used by anyone. After a year our contract expired and trying to get rid of them is a nightmare. They claim they have sent you a new contract giving you the time to terminate your existing agreement but this never happens. You then if not extremely careful fail to give them the desired notice and they then rip you off with much higher charges for the next year. Do not bother appealing to the electricity ombudsman because they are useless and no help at all.
Do not use opus because it will end in tears.

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Opusenergyoperations's Comment

Written on: 16/07/2012

My name is Andy Nash and I'm the Operations Director at Opus. I am sorry that you seem to be having difficulties, and would like to look into this problem personally if it still hasn’t been solved through our usual customer services channels. Please contact me directly at [email protected] quoting the reference number RC160712.

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