Make it Cheaper - www.makeitcheaper.com.au Reviews

★★☆☆☆
2.4 / 5
33% of users recommend this
  • Value For Money

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Latest Reviews

★★★★★

“Damn Good Value”

Written on: 08/08/2014 by El-Rollo (1 review written)

I am surprised at some of the negative reviews as I used them 2 years ago when they got me a more competitive provider for Electricity & Gas - this contract is just about to expire and they have just contacted me again with a more competitive deal so we are switching to a cheaper provider upon their advice. Saves me the confusion of shopping around… Read Full Review

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★★★★☆

“Good Service”

Written on: 08/08/2014 by Quinnys442 (1 review written)

Took a little while but got a much cheaper deal for my electricity, Saved about 17%… Read Full Review

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★★☆☆☆

“Tell you one thing and then do another....”

Written on: 31/07/2014 by Manager1 (1 review written)

Company is all great when they contact you, but ring them back to ask them cancel a service with a the third party and it never gets done even when your told it has be done. It maybe the employees have no responsibility for there actions, only to get the client signed up… Read Full Review

By Miccustomersupport

Written on: 31/07/2014

Hi Manager 1,

We're really sorry to hear this and are very keen to rectify the issue.

We have a dedicated customer support team in Sydney who can contact you immediately to straighten this out. Our number one priority is you the customer, we want to ensure you've saved money on your bills, saved time and had a positive experience.

We're not able to see your contact details on Review Centre so can you please call our 1300 number on our website and select option three and we can work this out. (Review Centre doesn't allow e-mail or phone numbers to be published in responses)

Kind regards
The Make It Cheaper team

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★★★★★

“Great Service and Deal”

Written on: 30/07/2014 by wongh_2000 (1 review written)

Very pleasant encounter and offer almost unbelievable rates for my electricity bills. A bargain too good to ignore. Offer great savings and personal service. I've switched my electricity retailer as the result, and will definitely recommend to family and friends… Read Full Review

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★★★★★

“Great Service!”

Written on: 29/07/2014 by CreswickNeighbourhoodCentre (1 review written)

Thank you for saving our small not-for-profit big dollars :)… Read Full Review

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★★★★★

“Great experience, saved me a lot of hassle”

Written on: 27/07/2014 by AlianaMacDonald (1 review written)

I recently switched electricity retaliers for my business and home through make it cheaper. The process was simple, took about 20 minutes and I ended up saving several hundred dollars. The agent I spoke to was very knowledgible and helpful. I'm now on a much better energy plan, with no contract / exit fees and I didn't have to call a bunch of retailers. After the call I received a SMS from their service team to check whether I'd had a good experience… Read Full Review

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★☆☆☆☆

“Very sceptical”

Written on: 11/02/2014 by Horizon96 (1 review written)

I had persistent phone calls from them advising I'd entered some survey to win $2k off my electricity bill and all they needed to complete the entry was for me to confirm who my provider was. The first phone call I declined and hung up. A week later I advised I wasn't interested and a day later (today) yet another person has called. I advised he was verging on harassment and put him through the ringer with questions. He could not confirm which website I supposedly did the survey nor when I did… Read Full Review

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★☆☆☆☆

“Pushy telemarketers”

Written on: 09/02/2014

I forgot that my number was registered with Do Not Call when I received a phone call from Make It Cheaper, and they were committing an offence. The first person told me I was entered into a contest before he went on at length about a cheaper phone and internet supplier. I agreed to receiving a contract, knowing there was a 10 day cooling-off period which applied from when it arrived. The contract was sent via email within a couple of days and I faxed a cancellation because it only covered the… Read Full Review

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★★☆☆☆

“Lacks transparency”

Written on: 29/10/2013

I had a call from these people but as they expected me to sign up over the phone before they sent me the written offer I declined. Also the only reviews i good see where from UK or overseas I would be more sympathetic if only Australian reviews were posted and offered here I wouldn't touch them otherwise… Read Full Review

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★☆☆☆☆

“Terrible service”

Written on: 17/10/2013 by JAvoca (1 review written)

Poor communication 50mins on initial answering security questions and terms and conditions 3 months later 5 calls to follow up correspondence even spoke to a so called supervisor! Called back today and suddenly all my information has been deleted ! Would never recommend and certainly a lot of other competitors out there… Read Full Review

Makeitcheaper's Response to JAvoca's Review

Written on: 17/10/2013

Dear JAvoca
Sorry to hear about your experience. We would like to look into this ASAP. Please could you email feedback@makeitcheaper.com with some details so that we can investigate. Your name, company name and the phone number you called in on would be ideal.

Many thanks

Customer Services
Make It Cheaper

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Javoca's reply to Makeitcheaper's Comment

Written on: 17/10/2013

Hi thanks. I'm happy to report further details although just making sure I'm in Australia and it relates to them . Please advise if relevant or not

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Makeitcheaper's reply to Javoca's Comment

Written on: 17/10/2013

Hi,
No, sorry, you are on the UK site's page. The email address for Customer Services in Australia is [removed]. I will let them know that you are going to be in touch.

Kind regards

Customer Services
Make It Cheaper

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★☆☆☆☆

“Soooo annoying”

Written on: 19/09/2013

MakeItCheaper keep calling me (5-10 times a week) even though I have asked them to stop calling me. Getting VERY sick of this!!… Read Full Review

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★☆☆☆☆

“Makeitcheaper - Another electricity parasite "churn"...”

Written on: 18/07/2013

Got a call from Makeitcheaper seeking to move us from our current AGL deal to a new AGL deal. How did they get our phone number? They allege they are acting for AGL. In summary (after we checked with AGL) they were only offering us the same discount as we are already on direct with AGL, but the "churn" would have re-started our contract term. No thanks!! PM Rudd (who has already said electricity costs are too high) should consider the extra costs that come from these totally unnecessary… Read Full Review

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★☆☆☆☆

“Don't believe all they say”

Written on: 28/06/2013

Got a call from these guys re: how they could save me heaps on my energy bills by swapping to another supplier. The high pitched salesman spoke at 300km/h, however the key messages he confirmed with me were: a feed in tariff of 68c per kw/h and a $100 credit to cover early termination fee from my existing supplier. When I received my welcome pack from the new supplier the feed in tariff was actually only 26.79 c per kw/h, even less than my current supplier. When I rang the energy supplier… Read Full Review

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★☆☆☆☆

“Be aware- Make it Cheaper will harass you...”

Written on: 21/06/2013

It's difficult (impossible) for me to relate to the positive reviews here as I have found Make It Cheaper in Australia very annoying and I cannot get them to stop calling me - and I mean up to three and four calls a day! To be fair I have not used their price comparison service as I'm so annoyed by their constant calls and rudeness when I say I am unable to talk as I have a new baby struggling with sleep. I have twice asked them to please stop calling me and advised I will call them when I can… Read Full Review

Makeitcheaperaustralia's Comment

Written on: 24/06/2013

Hi there, many apologies on behalf of the team. Could you please send us an e-mail with your name and telephone number so we can put you on our 'Do Not Call' list? Many thanks and apologies again, The Make It Cheaper Australia Team

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★☆☆☆☆

“Watch out: Make It Cheaper is BAD NEWS”

Written on: 03/01/2013 by keedad (1 review written)

With gas and electricity they have saved me some money, however, with their internet-server-provider service they have messed things up and have left me without internet and I have been forced to change my landline. I have involved the Telecommunications Ombudsman (Australia) although, it seems, that Make It Cheaper is UNREGULATED. Apparently they are sub-contractors of at least one internet-provider… Read Full Review

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