Written on: 28/11/2012 by jimmyjazz1975 (1 review written)
I'm think the negative reviews on this site have been created as part of a negative campaign by a competitor. This sort of anon review site is easy to game, so if someone wanted to give customers a terrible impression of the company, it's just a case of registering a collection of negative reviews.
You'll notice that there are essentially two types of review: Balanced, positive reviews versus "this is the worst company in the history of the universe reviews", which could easily have been copied from some of the worst offenders.
Disclosure: I'm not even a Good Energy customer, but I hate seeing this page near the top of the Google rankings. I'm planning on talking to the company directly to gauge whether I should go with them.
As rated by real users
"Npower a totally incompetent ..." Read More
"Simply the best" Read More
"Great customer service!!!" Read More
"Poor customer Service" Read More
"Very poor indeed - totally chaos" Read More