Monthly direct debit doubled

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★☆☆☆☆
1.4
9.0% of users recommend this

Guest's review of First Utility Energy Supplier www.first-utility.com

“Monthly direct debit doubled”

★★☆☆☆

written by on 13/06/2016

Only with First Utility for 6 months, within a few months direct debit doubled from previous 4 years. I joined at start of winter so ended up in arrears by end of winter as you would expect, they then wanted me to pay up all arrears and then doubled direct debit for winter rate approaching summer, needless to say I would end up with a sizeable credit by end of summer. It doesn't take a mathmetician to work out that what we were paying would have averaged out by the end of the year.
I will gladly pay the £30 exit fee after just 6 months with them and add First Utility to my growing list of suppliers I will never return too.
I can't believe I used a comparison website to swap to them, I will do my own research from now on.

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