written by Lynnnewton on 12/02/2016
Well, after a couple of issues with my bank, I had 2 direct debits returned with First Utility.
Remembering I have been an Energy customer for over 25 years, and have been with them for 18 months, astonished to receive:-
A threat letter
:-
This will involve them calling you or visiting your home. If unsuccessful, they will get a warrant to enter your home and fit a prepayment meter or cut off your supply, both of which may cost you money. If we pass your account over to our Field Collection Partner they’ll be in touch to discuss what happens next.
Nice eh?
A bill that's doubled
Normally use around £100 a month, so shocked to see £2200 projected!
over an hour on the phone, cut off twice.
Result, pay and switch fast!
ps the web site is full of rubbishy advice, cant even see previous bills?
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