Time to investigate this company

ExtraEnergy - www.extraenergy.com
★☆☆☆☆
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Patterson413's review of ExtraEnergy - www.extraenergy.com

“Time to investigate this company ”

★☆☆☆☆

written by Patterson413 on 26/09/2015

In view of the high amount of unfavourable reviews concerning this company which involves the uncertainty of the dubious accountability and transparency of citizen's exact usage of energy in comparison to their direct debit payments.
It is in my opinion that the fraud squad should be called in immediately to start an investigation into the shenanigans associated with the manner in which the operators of this company are doing business and behaving.
The techniques employed by this company smells very fishy If they are having problems in administered the procedures associated with an energy firm, then they should inform their registered customers of their problems.
I am rather disturbed and concerned and also surprised that the senior staff of the Energy helpline and other companies that advertised and encourage the public to get engaged with this company are not aware of the manner in which monies are extracted from customers accounts ,together with the deliberate delaying tactics used in not dealing with registered customers in an efficient and effective manner as revealed in these reviews especially when complaints have been lodged.
The operators of Extra Energy appear to have no respect or responsibility to their customers .They make no meaningful effort to retain their present customers and are engaged in presenting the company as a money grabbing organisation.
They never defend themselves against any of the adverse comments made in these or any other reviews. They allow the company to be displayed as a highly irresponsible ,suspect and a disreputable trading organisation in the energy business offering both gas and electricity at a cheapo rate.
I won't be surprise to wake up tomorrow morning and read that they have done a runner leaving many citizens and other creditors in the lurch.
This is an impression given by reading the contents of almost all these reviews. They must come forward and contest the constant adverse comments made in so many reviews. on the internet if they want to survive.

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