Absolutely incompetent

EON Gas & Electricity - www.eon-uk.com
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1992Waddell's review of EON Gas & Electricity - www.eon-uk.com

“Absolutely incompetent ”

★☆☆☆☆

written by 1992Waddell on 11/02/2016

E On moved my gas supply in error when my neighbour tried to switch, even though I told them it wasn't me and not to move me and I thought that was that, they did anyway. I have just found out that my gas supply did get moved 5 months ago and that i haven't been paying my direct debit ever since. I have spend many hours on the phone and e mail and when I did get through the staff were all rude and unhelpful as though I am the one at fault. Now i have an outstanding amount to pay to them for their mistakes...can't wait for this to be sorted so I can leave them and never return. Hopeless at everything do not switch to them under any circumstances!! There should be an option for zero stars, one is too many!!

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Eonhelp's Comment

Written on: 01/03/2016

Hi 1992Waddell

Replied to your other post about this below. Hope it's of interest.

Malc

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