Written on: 21/08/2014 by Dawsonbo227 (1 review written)
Stay well clear! I think that is all that needs to be said.
A company with systems that their staff can not use. They had mine and my neighbours electricity meters the wrong way round. They have been billing me for 18 months wrongly.
It took 20 weeks to get the meters registered the right way round. It took 8 long phone calls, various emails, various meter reading on my part, and they then offered me £100 goodwill payment. Disgusting, an absolute joke. These people can not be trusted to look after electricity while you run your business.
Stay well clear.
They have very cheap introductory rates and then after 6 months the prices rocket. Do not trust there sales people.
As rated by our community of reviewers
" POOR CUSTOMER SERVICE " Read More
" NPower is Ok, but suffers from poor systems. " Read More
" Sent me a gas bill with a meter reading, I have no mains gas " Read More
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" Great service, freindly team " Read More