Answer your phones!!!!

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EDF Energy Electricity
★☆☆☆☆
1.4
From 307 reviews
8.0% of users recommend this

  • Value For Money

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Guest's review of EDF Energy Electricity

“Answer your phones!!!!”

★☆☆☆☆

written by on 10/11/2012

Am leaving EDF after 8 years based on tariff, and shocking customer service....who has got a spare hour to wait for them to answer their phone? I dont care if its a freephone number-just get your staffing sorted to take the volume of calls you have! Its ridiculous!!!!

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Gillian2102's Comment

Written on: 13/11/2012

I have been trying to get through to them for 5 days now to discuss bill payment. I have been on hold for up to 40 minutes and had to give up each time. They will be cutting me off soon unless I can get to speak to someone. Tried emailing them and it says they take 10 days to reply to an email! Shocking!

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Gabriel1234's Comment

Written on: 14/11/2012

Try a carrier pigeon which will prove to be a lot more effective alternatively take alook at the Daily Mail dated 14th Novemebr page 47....

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