written by on 30/08/2011
Ordered our cooler although an 18 bottle model, just before xmas 2010, wasn't deliivered until 26th Jan so they missed our Christmas deadline!
Unit worked fine for first 4 months or so, then compressor seemed to kick in very often, would only drop 1 degree and keep cooling again.
We like our wine at 9 degrees but kept noticing temp at 14 degrees.
Tried turning off as manual suggested and no difference.
Contacted toyourhome several times via email- no response, decided to ring and told to bring item back for diagnostics check, I was happy to do this as we lived about 30 minutes away.
On arrival found someone in the shambolic looking warehouse with units in pieces everywhere, there seemed to be only one guy there so he plugged it in and hey presto the unit wouldn't cool. He said all the gas had leaked out and with no hesitation gave us a new one.
Was told that because this was a replacement we could not bring it back.
The unit lasted approx 2 months and same again.
Can't be bothered this time, they are obviousley sub standard.
I now have a very expensive stainless cupboard!
Would not recommend to worst enemy, you have been warned.
Guest's Comment
Written on: 29/10/2011
Do you have an address for this lot?
we have two faulty coolers and no response to our enquiries