Rechargeable battery cannot be replaced

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TommyGunn04's review of Braun Oral-B Triumph 9900 SmartGuide Rechargable Toothbrush

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Braun Oral-B Triumph 9900 SmartGuide Rechargable Toothbrush

“Rechargeable battery cannot be replaced”

Written on: 09/10/2012 by TommyGunn04 (1 review written)

I'll simply echo some other reviews on here. Yes, the product does a good job of cleaning your teeth. BUT, mine lasted only two and a half years before the rechargeable battery just died. Apparently this cannot be replaced and the whole unit needs to be binned. What a waste - of technology and money.


It is surely not beyond Braun's wit to devise a way to replace this battery which, it would appear from other reviews here, seems to have a far shorter life than you might expect.

  • More than 1 year

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Johnwataboy's Response to TommyGunn04's Review

Written on: 21/06/2013

Braun just like any other company that make products like this, deliberately do not make them to last. If they did, they would soon be out of business. The cost of their products is based on their factory tried and tested lifetime use. Si is not so much Braun, it is more or less every manufacturer.

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Tommygunn04's reply to Johnwataboy's Comment

Written on: 21/06/2013

Mmm. Not so sure. .Two and a half years is nothing. For instance, I have a Panasonic TV still going strong after 10 years; a Hotpoint washing machine working happily after 20; a hi-fi system still entertaining me after 30 years....
My experience with Braun means that I won't be buying one of their products again (when I WOULD have bought a battery), so I'm not sure how that is helping their business.

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Johnwataboy's reply to Tommygunn04's Comment

Written on: 21/06/2013

Fair Comment - Tommygun.

...but the two products you mentioned, I would certainly expect to last out much longer a the price you paid for them as opposed to the Braun.. I think it also reflects how well you have taken care of your TV, hi fi and Washing Machine. . On reflection, I think you may well be right Braun should have built the product to accommodate a replacement battery

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