Luggie Scooters Reviews - www.luggiescooters.com

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★★★☆☆
2.7 / 5
6
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  • Reliability

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Summary

"The Luggie mobility scooter is tough and robust, built to be the ultimate travel companion, the Luggie Scooter is so versatile you can take it on planes, trains, coach's, boats and buses. Anywhere you can go the Luggie Scooter can go with you. The luggie Scooter goes forward and reverse, can deal with everyday inclines and will never let you down it is so reliable! With a Luggie mobility scooter you will regain your freedom."
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Latest Reviews

★☆☆☆☆

“Buyer beware”

Written on: 03/09/2016 by IzabellaMcAllister194 (1 review written)

I bought a top of the range logic scooter from Ideal world, was told it did everything I required I had help getting it out of the box to my horror I could not even get on it and what they said I had paid for was total lies. So it was put back in the box they said they would send extra cushions but that did not work never got to sit on it So returned it paying £65 to return it, but to my horror I received a letter telling me there was nearly £300 in damages done to the machine and they had… Read Full Review

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★☆☆☆☆

“Cont..........luggie scooter rip offs ”

Written on: 21/08/2016 by qsFletcher13 (1 review written)

I've now noticed they have stopped advertising in the disabled magazine, as I had A look recently. They are a disgrace and liars. These scooters do not do 12 miles are not stable on uneven ground as I came off on mine and hurt my arm and hip and are certainly not light. They do not listen to what you say they will not see you face to face as I wanted to see the mileage test with them as I know mine only does about 5 mile. I'm thinking if we can get enough people and complaints we can get a… Read Full Review

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★★★★★

“Happy Times”

Written on: 12/08/2016 by Palmer489 (1 review written)

Happy Times What an amazing piece of kit the Luggie is. My husband and I have traveled to many countries in the two and a half years we have had this wonderful machine. We cannot thank you enough for giving him his freedom and independence back. We have been asked on many occasions where this can be purchased and my husband has willingly offered others many test drives. We are once again able to explore the world and live life to the full. … Read Full Review

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★☆☆☆☆

“Mileage !!!!!!!!!!”

Written on: 24/04/2015 by AllertonBywater (1 review written)

We bought the luggie scooter as it folded small and did 12 miles because of its lithium battery. Now I don't know about you but £2000 is not cheap, so when I found out that the scooter is only doing a range between 5 to 5.5 miles I was really upset especially after the sales man banged on about doing 12 miles. I returned the scooter to be told on their machine ( no evidence of this just written on a job sheet ) it did 9 miles!!!!!!!! I find this very hard to believe and the company is… Read Full Review

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Matt_Pownall's Response to AllertonBywater's Review

Written on: 22/05/2015

I too have had a luggie in the past around 2 years ago. I got the same very little mileage time after time charge after charge, I charged it everytime I used it but was told it might die if not charged ( which I did religiously ).
Maybe contact watchdog see if they will look into testing it??
if yours is only doing 9 why was you told 12? What machine do they use to test these things?
I would ask and see, I sold my luggie (albeit at a loss) but travel on the comfier Minimo, similar the range is truer.
Hope it works out

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Allertonbywater's reply to Matt_Pownall's Comment

Written on: 22/05/2015

Thank you for your response, I knew I couldn't be the only one with this complaint, or they would have replaced the battery or gave me a new scooter. I want as many people to get in touch then I will get in touch with the BBC and expose this company as they are taking advantage of disabled people and are not willing to put it right. I have wrote to the company and asked if I could bring it back in and see the test been done but they have refused. I know my luggie is only doing 5 miles at the most as it ran out on me the other week after been fully charged. Thank you again for getting in touch Diane

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Davebythesea's reply to Allertonbywater's Comment

Written on: 22/08/2015

Why would they refuse for that to happen if they had something to hide? Surely such testing takes place on a certified testing machine...bit like an MOT machine i imagine? I would just go to the place without warning and ask for a tour but thats just cheeky me :)

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Annw55's reply to Allertonbywater's Comment

Written on: 18/08/2016

happy to talk to any department or company that can expose them for what they are. have contacted BHTA who have taken the complaint over awaiting outcome

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Annw55's Response to AllertonBywater's Review

Written on: 18/08/2016

was informed when purchasing a lggie super that it would be suitable for use on a caravan site, stated this ground is often uneven and gravelly, still told it would be fine. It is not wheels scuffed against gravel scooter become unstable. in dispute with company now. like talking to a parrot, just keep referring you to read the manual and it will be fine. Customer service is useless

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★★★☆☆

“Great Luggie Scooter - Poor Customer Service”

Written on: 09/03/2013

We bought my Luggie scooter one year ago and fell in love with it. After about one month a screw fell out which impacted the steering and the a little while later something in the tiller bar would come forward without me lifting the lever to bring it forward. We contacted the company and the sent us screws, however they did not fit. They told us to go to a hardware store, however, we even went to a speciality store but were unsuccessful. We did not get any cooperation about the tiller bar… Read Full Review

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★★★★★

“Brilliant”

Written on: 08/10/2012

I recently bought luggie And in one word its brilliant , i Have been out on it Lots and its great whizzing in and of clothes racks in shops , the freedom is just fantastic. Dawn… Read Full Review

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