Great hob, poor service.

“Great hob, poor service.”

Written on: 08/08/2012 by Rodders1 (1 review written)

The hob itself is great, and when working, is ultrafast at heating up. It does make a humming noise when all 4 elements are on, but it's not too distracting.
The big problem is the service support from Hotpoint/Indesit. The Engineers seem to little or nothing about these hobs, and as many of the parts have to come from Italy, you can wait for an age. The repair team promise to update/contact you, but they never do.
So you will be really happy if you buy one of these hobs, but just hope it doesn't break!