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Written on: 10/10/2013 by jdowson (1 review written)
We bought a Fagor Induction Hob it is 3 years old and has now stopped working. We contacted Fagor as we had a 5 year warranty and were told that we are not covered, they argue that they never received the warranty. The appliance wasn't cheap and you cannot get anywhere with the customer service. The only reason we bought this was because of the 5 year warranty. Its disgusting, the usual case of once they have got your money they are not interested… Read Full Review
Written on: 10/05/2012 by BLOOD (0 reviews written)
Fagor = no customer service! Buy at your peril I purchased induction hob and it worked fine for 18 months then 2 plates stopped working. Fagor response = out of warranty - sorry. Fagor only interested in selling extended warranty. If the products were any good then warranty not needed. cooker should surely last longer as not cheap & repairs are expensive. I had much better experience with NEF customer service. ONLY BUY FROM BIG COMPANY. FAGOR WILL ALWAYS BE SMALL COMPANY… Read Full Review