De Dietrich Induction Hob DT1704V Reviews

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De Dietrich Induction Hob DT1704V

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Latest Reviews

★☆☆☆☆
De Dietrich Induction Hob DT1704V

“Useless”

Written on: 14/09/2012

I installed 3 hob appliances and 2 DD ovens in my new kitchen. The Teppanyaki plate blew up shortly after installation and the repair has not worked. The wok hob was faulty and still is, despite repeated visits by at least 2 different repairmen, neither of whom knew how to repair it. The convection hob is now also failing on the main ring and I think I might prefer to leap off the nearest cliff than have to deal with either RepairCare or indeed De Dietrich itself ever again - we have had… Read Full Review

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★☆☆☆☆
De Dietrich Induction Hob DT1704V

“Never Buy This Appliance”

Written on: 24/06/2012 by Lizochka (1 review written)

Here is the letter we wrote to DD detailing our terrible experiences. Their response? A letter from Helen Purbrick (Senior Customer Support Executive) basically saying it wasn't their problem and refusing any refund whatsoever. To: Chief Executive Officer De Dietrich Kitchen Appliances Ltd INTEC 4 Wade Rd Basingstoke HANTS RG24 8NE 9 April 2012 Dear Sir/Madam De Dietrich Induction Hob DT1704V Service Plan Number DD000272 I am afraid I am writing to express our extreme… Read Full Review

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Pjwat1's Response to Lizochka's Review

Written on: 29/06/2012

WOW!!! you could be writing about me. This is one bad company to deal with, just out of guarantee and my hop has packed up going back to ordinary elecvtric.

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Lizochka's Response to Lizochka's Review

Written on: 02/07/2012

Good luck Pjwat1. I know what you mean about going back to ordinary electric. We've considered that, but have installed an Indesit induction hob (recommended by Which). If that fails, like you, we'll go back to a normal hob. I think part of the problem is that they insist on installing complicated computer controls into these induction hobs to try to make them look as high tech as possible.

General message to induction hob manufacturers!! When are you lot going to produce an induction hob with simple manual controls? Computers hate heat and water, a cooking hob is no place for them!

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Paulbutcher1999's reply to Lizochka's Comment

Written on: 31/07/2014

Put a claim in in county court small claims. very simple to do. Firstly write them a short letter saying you want the reimbursement within 14 days or else you will file a small claim.

Hard to see how you coudl lose the claim. Does not matter whether inside warranty or not - depends if the goods were fit for purpose. A hob should last for several years at least - or else it is not fir for purpose.

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★☆☆☆☆
De Dietrich Induction Hob DT1704V

“bearly 2 years old and u/s”

Written on: 22/06/2012

This hob has lasted just over 2years and it's broken down, it's done this quite a few times in the past but reset it's self. I got in touch with the firm who basicly told me the garantee has run out it's up to me to pay if I want it to work, they would come out for £177 wow what a rip off. My advice to anyone looking for one of these hobs go elsewhere to buy it… Read Full Review

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★☆☆☆☆
De Dietrich Induction Hob DT1704V

“De Dietrich Rubbish”

Written on: 02/03/2012

I purchased a de Dietrich induction hob as part of my energy reduction programme. It performed perfectly for 24 months, whilst under guarantee, 25 days later it developed a fault. Contacted De Dietrich whose response was " hard luck ". Repairer cannot carry out repair for, at least, 5 days which means we have to limit our meals . At 80 years of age this is not acceptable and the advice has to be, forget about helping the planet buy "well tried" equipment for anyone other than De Dietrich… Read Full Review

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