Item: Cata Electric Hob
Rating: 1

Guest's review of Cata Electric Hob

“Cata Induction Hob”

★☆☆☆☆

written by on 22/12/2013

Bought the Cata Induction Hob from B&Q just over 2 years ago. Only used it once as was not living in the house. Moved in last week after finishing running a pub (where I was living) only to find that the hob did not work. I rang B&Q who said you have to contact the manufacturer. I did this and they told me to send an e-mail of the problem. Once this was done they contacted me to say an engineer would call out. He came, but suprise suprise he didn't have any spares with him. I was told it would take about 5 days to get the part needed. This takes us up to xmas day. Rang B&Q again arguing the point that the hob was not fit for its purpose. Was told nothing they could do and I would have to wait for the part.
Would not advise anyone to buy electrical goods from B&Q, this hob was part of a £3500.00 kitchen. Unfit for its purpose.

More than 1 year

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Unhappygirlie's Comment

Written on: 30/12/2013

The engineer has called out again today with his spare parts x 2 guess what it must have been the 3rd part that has packed up. Here we go again must wait for at least 5 days for the part and not only have I had to be without the hob over xmas I am now going to be without it over new year. I will never ever buy anything from Cata again or any other electrical item from B&Q.

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