Not Fit For Purpose

A very attractive sturdy-looking cooker, and that's where the complements end. We've had this article in our re-designed kitchen now for four months, it's had a new thermostat which wasn't needed but the mechanic must have thought we'd be impressed by him fitting it. The top oven is still a nightmare, has it come on? will it stay on? have I made sure that the grill-pan handle is fixed O.K.? Why does it only toast half of each slice then I need to turn the bread thro' 180 degrees? I shouldn't need to bend down to look into the thing to see if it's lit. I can go on and on about inconsistent temperature settings etc.
How I wish I'd read these reports on here before lashing out £450 on what looked perfect but is NOT FIT FOR PURPOSE.