written by Gareth1970 on 19/08/2015
I found this course very informative. I learnt a few things that I was unaware of and was reminded of some things I had forgotten.
The course was easy to follow and I was able to complete it at my own pace. It made me think about some of the issues I was dealing with day to day and gave me tips on how to improve the service I deliver.
I felt some of the videos were a bit unnecessary but all in all I was impressed with everything.
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