Energy Saving Online Reviews - www.energysavingonline.co.uk

Click here if this is your business
★★★☆☆
3.2 / 5
6
50% of users recommend this
Click here if this is your business
  • Value For Money

Media Gallery for Energy Saving Online - www.energysavingonline.co.uk

Energy Saving Online - www.energysavingonline.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Its all in the Customer Service”

Written on: 01/12/2016 by RichardHM (1 review written)

Ordered some 100W and 50W floodlights for work and 2 of them failed in just under a year (1 x 100W & 1 x 50W). It obviously cost me to send them back and there was no refund of that postage but their warrantee service was possibly the best I have ever experienced. They say they tested the lights and the 100W one was faulty and the 50W one was okay. Their offer was to replace the faulty one with a new and better light and send back the good light, which they did and overnight. The new light is… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Paid for next day delivery, parcel arrive three day...”

Written on: 04/06/2016 by RobertC23 (1 review written)

Paid for next day delivery, parcel arrive three day later, they refused to refund the charge. How can these people expect to un a successful company if they rip off customers like this?… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Edaka's Response to RobertC23's Review

Written on: 28/06/2016

Hi, Thank you for your review however we have not had any issues reported with our 24 hour delivery service so are you sure this was purchased from us and not another trader with a similar company name (we only sell via our website and not on Amazon or eBay where another company using the name Energy Saving Online trades, this is not us)?

All orders placed via 24 hour next working day delivery received before 3:30pm (Monday to Friday) are shipped that day for next working day delivery via Parcelforce 24. However if an order is placed after 3:30pm it will not be shipped till the next working day. Also an order placed after 3:30pm on a Friday will not be shipped till the next working day which will be Monday (excluding Bank holidays) for delivery on Tuesday.

Best regards
Energy Saving Products Ltd

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★☆☆☆

“Poor Build Quality. ”

Written on: 25/09/2015 by JorgeEdwards228 (1 review written)

I ordered an 80w led floodlight to replace my old 400w halogen in an effort to reduce running costs while maintaining the same light output. The cost was approximately £80 Upon unboxing I was a little shocked by the poor fit and finish of the light. The aluminium reflector had a buckle in it and the cutout for the led unit looked like it had been done by a 5-year old with blunt scissors. I was half tempted to send it straight back but after checking the Energy saving online returns policy… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Rubbish”

Written on: 01/10/2014 by qyKemp281 (1 review written)

Ordered a Kosnic globe low energy bulb. I have a 14 bedroom guesthouse so know something about bulbs! Placed it in a landing fitting, so only turned on twice a day. Lasted 6 summer months so not well used - 1000 hours max - but probably less. Contacted the company. Very polite but no refund. So back to BandQ with its no quibble refund/replacement. To be fair I have had many candle long life from this company, because they do 60W ones, which seem O.K. so far. But lost faith in Kosnic and on line… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Perfect product - ponderous delivery”

Written on: 15/08/2014

I ordered 2 energy-saving globe lightbulbs which arrived well-packed and exactly as described at a competitive price. Hermes are not the speediest courier, 9 days in this case, so parcel post would have been quicker but I would happily use energysavingonline again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“couldnt ask for more”

Written on: 01/10/2013 by pjhiggs (1 review written)

ordered a box of cfl's. I wasnt actually expecting 100% to work, but I emailed about the defectives anyway. But they were absolutely brill about contacting me and sending replacements, even though I had dropped one of the defectives and smashed it (post-defect obviously)! They were very attentive, and actually chased me up to test the rest of the box of bulbs. I cant recommend them more highly. Would I use them ago, very much a big Yes… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview