Brill Energy - www.brillenergy.com

Brill Energy - www.brillenergy.com
★★★★★
4.8
97.0% of users recommend this
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Latest Reviews

“Brill Cancelled our installation 1 week after start date”

★☆☆☆☆

written by 257Hughes on 25/04/2014

Following many months of discussions and meetings with various staff from Brill we agreed a price and rough schedule for the installation of Solar Panels, Underfloor heating and an Air Source Heat Pump into a new build property we were building for ourselves. Deposits were paid (25% of the £25,000 + contract) and terms& conditions exchanged by email along with the quotes and confirmation of pricing. On the day the solar panel installation should have taken place (Tuesday 1st April 2014)no one turned up. The same day we had a meeting scheduled with the project manager from Brill to discuss the rest of the installation scheduled for the follwing weeks - he didnt turn up. On calling them it appeared a previous installation has overrun and a new meeting & installation was scheduled for the following Monday 7th April. Over the weekend my builder received a short letter which stated BRILL was not going to be proceeding with the contract - no explanation, no discussion - they enclosed a cheque to cover the deposit. I spoke with a number of people at BRILL over the following days to try to understand what happened - no one was prepared to explain other than "we will not be proceeding with the contract". We are now in the process of asking for compensation to cover the delays this has caused the project.. As you can imagine a cancellation of this component of a build with no notice causes everything to cease until a replacement supplier is found - They were not the cheapest supplier we found but did have what appeared to be a professional sales team - clearly this is their strength.

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“My solar PV installation in Bramhall, Stockport”

★★★★★

written by Millward64 on 27/02/2014

After much deliberation about which solar PV installer to choose and cost of the system, I chose Brill Energy. From the survey they supplied all the facts and figures, but a no point did they try to hard sell their solution to me. The scaffolders arrived the day before and took 40 minutes to put the scaffold up. The next day the Brill team turned up at 8am they were friendly, courteous and very professional and tidy. They had todo some remedial work to the earth bonding in my house , but i was advised that this may be needed before they stated and whilst they were on site by their electrician. They had finished my 11 panel install with micro inverters by 2:30pm and you would never know they had been apart from i was now producing electricity from my new PV system. The office staff helped me with getting my Feed-in Tariff application done again what a fantastic service. The next day the scaffolders removed the scaffold from my property very quickly. The communication from all parties has been excellent as was the customer service. So to sum it all up, would i recommend Brill energy to anyone considering a Solar PV system ...... The answer is definitely YES!!!!!

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“Photovoltaic system installed which also heats water”

★★★★☆

written by SandersonYork on 30/10/2013

Brill Energy were straight-forward to deal with and very prompt. The work was done to a high standard. We are pleased with the system, and glad that we also chose to have Immersun installed - when the solar electricity that we generate is not being used for other appliances, it heats the hot water in our cylinder via our immersion heater. We had two problems following the installation. These were not caused by Brill Energy, but their experience might have been able to anticipate the issues for us: 1) The TV aerial was over one of the panels, so that panel suffered from bird droppings. We had to get the aerial moved to the other side of the chimney and the panel cleaned. 2) Our immersion heater was old and the thermostat did not work properly, so water was initially heated to boiling point. We had to get a plumber in to fit a modern immersion heater which has a safer maximum temperature.

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“Brill Energy Work party”

★★★★★

written by Filkro on 30/09/2013

Scaffolders arrived the day before and erected the necessary scaffolding. Their efficiency was combined with pleasantness. The Brill energy installation team arrived the next day and had the work all completed by 3pm. Not only were they efficient and helpful but also had a sense of humour whilst carrying out their work. Both my wife and I are extremely pleased with the Brill Energy system, their backup support (in answering my many questions) and the no pressure sales policy they use. I would have no hesitation in recommending them to anyone thinking about installing a PV system.

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“Excellent job from start to finish”

★★★★★

written by on 10/09/2013

From my initial request using their "Quick Quote" feature on their website through the visit of their salesman (not pushy at all, just gave the relevant facts) and then their fitters. I was very happy right through the whole process. I'm a bit of a spreadsheet junkie so after gathering quotes (online and in person) and comparing these and reading online reviews, Brill came out in front for me. Yes they may have been a similar price to others, but they didn't try 'the hard sell' at any time and for me I was supporting local business. The fitting was great too, all done and dusted well within a day. The only problem I've had since is with my electric supplier quibbling over my FiT application! I'm sure so they can get out of paying till they have to. All in all a brilliant job and good service all round, thank you Brill.

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“Refitting solar pv panels”

★★★★★

written by matthewwoolley on 29/07/2013

Brill came to refit 4 solar pv panels. They refitted them in a couple of hours, readjusted the existing panels. They were very helpful and even cleaned the panels. Excellent work

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“Solar Panels Fitted”

★★★★★

written by gronkle on 28/07/2013

From first contacting Brill energy by email, to speaking with their sales person at my home to having the solar panels fitted I cannot praise the whole team highly enough. There has been no sales pressure at all and the service they offer is first class. Whenever I have needed to contact the company they have always answered my questions fully and have always returned calls and emails. The pricing for their product is very competitive and good quality materials are used. The fitting took 2 days and was professionally carried out. I have had the panels for 3 months and have already produced over 1000kw of power and I am on target to meet my predicted 3000kw for the year. I would have no hesitation in recommending this company to anyone thinking of going green. I am very pleased with my solar panels and thank Brill Energy.

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“explanation and installation”

★★★★★

written by ryefield on 23/07/2013

Full and detailed explanation of solar energy product. Contract negotiable. Email contact quick and responsive to queries. Installation of panels and electrics excellent and completed in a day. Scaffolding left up for one week and guttering damaged. Could supply more information on FIT application. Performance monitoring confirmed with phone call and email details. Overall excellent service so far.

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“Solar Panel review”

★★★★☆

written by FairB on 22/07/2013

Mr B Fairbrother 4 camden road Ellesmere port installed 4 kilowatt solar panels on the 8th may 2013 would like to congratulate brill energy on there team they were very professional and tidy. i would also like to thank brill energy for a brilliant product.

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“Great Service, Great Results”

★★★★★

written by JTSmith on 22/07/2013

Getting quotations and advice from Brill was simple and quick. The installation of the system was trouble free, on time, painless and just in time for our hot sunny summer. I would recommend Brill and Solar PV panels to anyone who is interested in investing a few thousand pound. You will save electricity, reduce Carbon Dioxide and get a payback in under 10years at a much better pay-back rate than interest on any other safe investment.

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“Brill by name and brilliant by their top quality service.”

★★★★★

written by NinoAntonio1 on 19/07/2013

After deciding to have solar panels installed to my home. I did a lot of research & had a few companies to give me estimates. Then I found Brill Energy on Google & contacted them via the internet site. I was contacted and one of their representatives, come to see us and explained all our options. No double act with his boss on the phone like other companies tried to do. They did not try to trick us. I have been dealing with customers for over 25 years & have the experience of dealing with good and bad people. The advisor scored 100% with us because of his honesty. Minutes after he left I spoken with my wife & we both felt confident to go ahead and have the panels fitted by Brill Energy. From start to finish they have been outstanding. They were punctual, efficient and very professional. They kept us informed all the way. We are very satisfied with the product & the service we received. Well done Brill Energy. It has been a pleasure to deal with a great company. Nino & Anna Sciambarella

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“Fantastic”

★★★★★

written by on 27/06/2013

Great customer service, I was advised on everything throughout the entire process, from first meeting to installation Fantastic after sales service Overall a great experience with Brill Energy, would recommend to anyone.

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“Extremely professional - happy customer!”

★★★★★

written by Hooperc on 26/06/2013

I would have absolutely no hesitation in recommending Brill Energy. They installed a domestic solar energy system at my home and the service has been faultless from start to finish. Provided all the information I needed to make my decision but no hard sell. Brill Energy were extremely competitive price wise, the system is performing perfectly and they have been proactive in ensuring that everything is working well and that I am satisfied, which I am! Companies like this deserve to do well!

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“Professional, well managed, courteous service”

★★★★★

written by PhilipDE on 20/06/2013

From the start and the conversations with the salesman, it was clear this was a professional company. He took time to explain all the technicalities; the installation process; how the financial returns worked. Under no pressure to make a decision he just helped us with the facts. Howard and team then agreed a convenient installation date. It all happen on the day. We were generating energy and heating our water by 4:00. So far Brills estimates of the electricity we will generate, used in the financial case, have been conservative. Plus piping hot water all day (we added the Emerson switch to our installation). No hesitation in recommending Brill Energy to install solar panels.

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“Brill by name Brill by nature”

★★★★★

written by Steve23800 on 19/05/2013

From start to finish they were very good . I had 2 quotes from them and they worked around what we wanted . The instillation team were VERY good start to finish only 5 hours. Would recommend them to friends and neighbours .

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“fantastic job !”

★★★★★

written by on 17/05/2013

Felt very much at ease from day one.Very hard working team and clean and tidy. The follow up package on registeration was brilliant and set out to make it all very easy , Thanks Winsford

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“Brill - Electricity on the roof”

★★★★★

written by MikePeterson on 13/03/2013

In this day and age, when interest rates are at a record low, it is useful to find something which you can put your money into which provides a reasonable return on investment. One solution is solar energy. For an outlay of about £6,000.00 it is possible to get a return on investment which beats most other returns available. I spent a long time researching which firms were any good, including looking at Review Centre, which seems to offer the best and most objective reviews on the internet. Brill Energy came off best by far in the reviews on this site. I eventually opted for a quote from Brill Energy, as well as a small local one-man band, and a large local plumbing firm. The result brought home to me how many cowboys there are operating in the solar energy field. The one-man band quoted me the highest price, and demanded 60% deposit up front. This I declined. He came back to me and offered 20% off if I signed up straight away, a ploy which is always best turned down. The plumbing firm sent a man to me who purported to be from the firm when in fact he was operating on his own, but in their name. I turned him down as well. Brill Energy came up with the cheapest quote, and seemed by far the most professional of the companies who quoted me. The installation was scheduled to take place over three days. The first day was the erection of scaffolding. The second day was the actual installation. The third day was the removal of the scaffolding. The first day was fine, the scaffolders turned up on time, and the scaffolding was put up. I was told that my Sky reception could be interrupted by the scaffolding. I asked the scaffolders to avoid this which they did. On the second day the installation took place. The installers turned up when they said they would and worked through the day. All panels were installed, and all equipment connected. The workmen were friendly and efficient. The electrician came back the next day as promised, and got the system fully working. Part of the installation comprised an Immersun, which provides power to the immersion heater when solar energy is not being used in the house for other purposes. This is a device which is fairly new on the market. It was installed efficiently and is functioning well. I recommend this as an addition to your solar energy system for free hot water throughout the day. There was some delay after the installation before the scaffolders dismantled the scaffolding, but we were finally clear by the fifth working day. The bureaucracy after the event is enormous and bewildering. Leon in the office was the man who helped me through this, providing helpful information and advice, which was all part of the excellent service. He found a local person to survey our house for an Energy Performance Certificate, and held my hand through the sometimes very technical (for me) form filling. All this has led to a successful conclusion, with our solar panels generating plenty of electricity and our electricity supplier (Co-operative Energy) informing me that our application form for our Feed In Tariff has been correctly filled in (no mean feat!). The downside, if any, is the software for the Owl device, which is supposed to tell me how much energy has been generated. The Owl can be plugged into my computer in order to maintain historical records of my electricity generation. The software is terrible – very difficult to work; a spreadsheet could provide more information. However, the driver is the worst part of the system. It caused my computer to suffer a ‘blue screen’, at start-up, the morning after I had installed it. It has now been unceremoniously uninstalled, and I will put the details of my system’s output in a spreadsheet. The Owl itself is an excellent device which functions without software, showing me wirelessly how much electricity is being produced from minute to minute. I have no hesitation in recommending Brill Energy, who are head and shoulders above the rest of the energy firms I have come across. Their staff are consistently helpful and friendly, and their installation was faultless, and is working well. Their price quoted was the best price of any company, yet they have performed superbly.

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“Efficient at all times”

★★★★★

written by Groby on 08/03/2013

In our dealings with Brill Energy they have been very efficient at all times. When the workmen arrived they arrived on time and were very clean and tidy. They worked very hard in bad conditions and were very courteous at all times. On occasions I have had to telephone in connection with the Feed-in-Tariff application form and the staff have all been very helpful in dealing with my queries. I would not hesitate in recommending Brill Energy for their friendliness and good workmanship.

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“great work force”

★★★★★

written by db1810 on 07/03/2013

really pleased with the prompt response to my initial quote request. A very knowlegable sales person who gave a very competative quote. Panels up and working within 10 days of placing the order. Fitters left no mess even though they worked through some of the worst weather of the winter. A very efficient service.

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“solar money saver”

★★★★★

written by stewlsalws on 05/03/2013

I had done quite a lot of research over a couple of months before plumping for Brill energy. The surveyor was the only one to actually look into the loft to see what was there. They modified their quote as required as I wanted the latest technology. They were also up to £2000 cheaper than some others who just gave me a quote over the phone. The were very helpful and not at all pushy and gave their advice freely. I would recommend them without reservation. The system is working well and I can monitor the system on-line to see how its performing. They covered and implemented getting the EPC certificate, gave me full specs of all the equipment used, insurance, and guarantees. A very professional company and I thank Howard and all the crew for all the work done in very cold conditions. Beware of other firms selling solar using free gifts and special offers, This firm gives you value for money without the gimics. Stewart Bell Lytham St Annes

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