Easy as HGV Reviews - www.easyashgv.co.uk

Flagship House, Reading Road North, Fleet, GU51 4WD
★★★★☆
3.8 / 5
64
75% of users recommend this
  • Value For Money

Description (provided by business)

The moment you pick up the phone to contact Easy As HGV you’ll see why people choose us to help them become fully qualified HGV drivers. From the outset our dedicated HGV Training Team will assign a Personal Training Adviser to support you on the road to becoming a professional HGV driver. They’ll guide you through the course options and packages open to you, answer any questions you may have and will assist you through the whole process. From training to getting your licence they’ll make sure you’ve got the HGV driving skills you need, and after you’ve gained your HGV licence our Recruitment Team take over to help you get your first HGV job.
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Latest Reviews

★★★★★

“the person I dealt with from easy as hgv”

Written on: 13/05/2016 by Dannycook (1 review written)

What can I say!  my trainer was amazing What a credit to the company . He made me feel really welcome and every time I doubted myself or got myself frustrated he would tell me I can do things and making my confidence build. He showed me everything there was too know in such little time. From basic to test standard of driving. All of the test routes were covered. Thanks to the person I dealt with at easy as hgv… Read Full Review

By Easyashgvltd

Written on: 13/05/2016

Thank you for your review.

We appreciate all your positive feedback and your comments will be passed on.

Best of luck in your future career as a HGV Driver!!

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★☆☆☆☆

“do not recommend”

Written on: 10/05/2016 by Marielar324 (1 review written)

why ? overpriced !!! almost DOUBLE a price for re-test of hgv !!! ridiculus, another thing, i had to cancel hgv1 as struggle with their prices for re test on hgv2, - as it wont be "easy as" they suggest ! so ... they are charging me 60% cancellation charge ... !!! thats a biggest rip off i've ever seen... even better.... not enough that they rip you off because cancelling, almost 2 weeks and i still didnt get my refund of 40%, !!! and they do not bother answering emails when you ask, they… Read Full Review

By Easyashgvltd

Written on: 17/05/2016

Thank you for your review.

We aren't overpriced, all companies will differ in pricing. You had the opportunity to look around and compare companies, you chose to come through Easy as HGV.
You state we are double the price of a HGV retest, please explain what price you are referring to? All companies will charge differently for a retest and therefore I do not see how you can state we are double the price? To make this statement there would need to be a set in stone price which is used across the industry. As a company we ensure to make the process as simple and stress free as possible. Unfortunately the same as every other training provider you will speak to, we can not guarantee a first time pass, we do however have a very respectable pass rate. Our cancellation charges are outlined in our terms and conditions which were sent to you, you also signed a document to agree to our terms and conditions. Your refund would have been processed within 14 days of your acceptance. Please do let me know which emails were not responded to as this is something I can look into internally. I know as a company we will always try to respond to any correspondence within 24 working hours. I am sorry to hear you do not feel your experience with us was a good one, we will always try to help our customers and ensure they do have a good experience with us. After reading your review, I can not see we have done anything wrong and are only following our polices and terms and conditions.

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★★★★★

“Encouraging Support From Start to Finish.”

Written on: 15/03/2016 by Julian21 (1 review written)

I was very plesased I picked Easy as HGV. I really like the online theory training which I could do after work at home. It was very well laid out into different modules. The theory test was booked for me at a conveninent time and then I was very pleased that the member of staff who was assigned to me found me the right week to do the practical that fitted my existing work. I found the support from the staff great to keep me moving forward to passing Cat C. Thank you very much… Read Full Review

By Easyashgvltd

Written on: 18/04/2016

Thank you for your review. We are pleased that you found the online revision material useful. As a company we will always try to work your training course around you. We are extremely happy to hear you Passed your Category C license and wish you all the best in the future!

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★★★★★

“Great from start to finish!”

Written on: 16/02/2016

Easy as HGV Training were great from start to finish, top blokes, never thought I could get though the training.....Easy as HGV Training made sure I did. I will be back to do my C+E Class you can be sure of that!!!!!.If you are thinking of getting your HGV License then use...... Easy as HGV....excellent from the beginning to the end… Read Full Review

By Easyashgvltd

Written on: 17/02/2016

Thank you for your review.

We are very grateful for your feedback and glad that you enjoyed your experience with Easy as HGV. We wish you the best in your new career as a HGV Driver and look forward to helping you through your C+E license!

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★☆☆☆☆

“worst organization!! money grabbers!!!”

Written on: 28/01/2016 by waynephillipsargeant (1 review written)

I lost over £600 with this organisation I didn't obtain an HGV licence at the end of the course! When I did my course, I didn't see anyone from Easy as HGV, just other companies on their behalf. I do not recommend going with them as, in my opinion, there are many better companies out there who help you obtain a licence better.
Easy as HGV do not have the best results or your best interests at heart! As soon as the money runs out you will not hear from them again!!
In my case, I paid for… Read Full Review

By Easyashgvltd

Written on: 03/02/2016

Hi,

Easy as HGV took you through your whole training course, we provided a great deal of support, answered any questions you had and booked in all your training for you. This may not have been done face to face however I do not see why this changes the fact we have helped you through every step of your course.
Easy as HGV's pass rates average at around 70-75%, of course we have our candidates best interest at heart. Our candidates and their pass rates reflect on our company, we will always put our customers first.
When you paid for your training course on 27th April 2015 you were sent a copy of our terms and conditions which clearly show our cancellation charges. On 28th April 2015, you signed an electronic document agreeing to our terms and conditions. When you paid for the Back to Back course you were aware that you would need to complete the Category C license before moving on to the Category C+E. As per our terms and conditions our training courses are non-transferable, as a gesture of goodwill we offered to increase your refund on your C+E course by around £200 to allow you to take a further Category C Retest, which you agreed to.
Overall, we provided you will all the information relating to cancellations when you paid for your training course, we provided good customer service to you by booking in all your training elements and we even offered you a goodwill gesture of increasing your refund to help you retake your Category C Test.

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★☆☆☆☆

“THINK!!! EasyasHGV Initial CPC”

Written on: 22/01/2016 by aseasyasreview (1 review written)

All started with a phone call. The man on the other side offered my a great price. The one thing I needed to know was how long is going to take. "As soon as you're prepared - he said" and on top of that he promised me , that they will find me a job as an LGV driver after I get my qualification. Payment was taken. Well let me tell you how does realy happen. I've been studying as hard as I can and after four days I was prepared. I called them and they booked me a theory test in 3 weeks time… Read Full Review

By Easyashgvltd

Written on: 29/01/2016

As you have not left your name on this review unfortunately I am unable to be specific to your complaint.
Once payment is taken for a training course, if the candidate wishes to do so we begin their course immediately, we do use live booking systems which includes using the DVLA booking system. Therefore we can’t guarantee dates.
Regarding Recruitment, when a candidate is ready for recruitment help we request the candidates CV and will edit this to be appropriate for the Job role that candidate is applying for. We will ask the candidate all their requirements. For example driving type, days/nights, hours they want to work, how far they will travel etc. Once we have this information we will then search for appropriate job role using their criteria and send over job vacancies with all the information they need to apply for the job.
In regards to your theory test as stated above we use the DVLA live booking system, there is nothing we are able to do about the waiting time. This is stated in our terms and conditions which would have been sent to you when payment was made and a DocuSign would have been signed by you agreeing to these terms and conditions before start of service.
We always stay in contact with our customers, we leave 3 voicemails and if we still can’t get in touch we send an email and letter asking for the candidate to get back in touch with us when possible.

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★★★★★

“The best choice”

Written on: 21/01/2016 by zcabrera (1 review written)

This guys are the best, done my class C, C+E and CPC in a 3 months period, the training school in Basildon was fantastic and the service I received second to none. … Read Full Review

By Easyashgvltd

Written on: 18/04/2016

Thank you for your review.

Congratulations on passing your Category C and C+E License, this is a huge achievement!
We are glad to hear you are happy with the services provided and I will pass on your compliments to all staff members here at Easy as HGV.

We wish you all the best in your new career as a HGV Driver!

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★★★★☆

“training course ”

Written on: 15/01/2016 by LilaFletcher (1 review written)

I think you need to have support people on hand to help those who have difficulties it is a lot of money to lose for some people I am glad I stuck it out but not all of them did.it was intense but found out a lot about other things so it was worth going on I just hope I can get a decent job now… Read Full Review

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★★★★★

“Done it! ”

Written on: 17/12/2015 by xaBatchelor468 (1 review written)

Fantastic service by my advisor! Although there was a problem with the DVSA not being able to see a the details on my licence after a few phone calls to easy as hgv this was fixed and after that had been ironed put the whole process went back to being very smooth. Great communication between my advisor and myself via phone and email, very supportive on the days that mattered, theory day and practical day. Don't think my advisor at easy as hgv could have done any more to make this process any… Read Full Review

By Easyashgvltd

Written on: 11/01/2016

Thank you for your review.

We know the DVLA can be unpredictable, we are glad we could resolve the problem for you.

We appreciate all your positive comments and these will be passed on, we are glad we made the process as easy as possible for you as we know how stressful it can be!

We wish you all the best in the future as a HGV Driver!!

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★★★★★

“Passed my test!”

Written on: 11/12/2015 by newdriver2 (1 review written)

Many thanks to the team at Easyashgv, had a great experience learning to drive an Hgv. Hat's off to my trainer who drummed all my bad driving habits and poor gear changes out, kept supplying me with sweets, the best one was a yorkie bar which he gave when I passed, nice one! And to all back in the Easyas office who were spot on for organising all the courses, there seemed to be a lot of hoops to jump through to get to qualified, but they were a great help everytime I phoned up. One very happy… Read Full Review

By Easyashgvltd

Written on: 15/12/2015

Thank you for your review.

We are pleased to hear you enjoyed your training experience with us, and all the little treats along the way! Your comments regarding the instructor and Easy as HGV Staff will be passed on which I am sure will be appreciated by all.

We wish you all the best in your new career as a HGV Driver!!

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★★★★☆

“Great Service and Nationwide”

Written on: 25/11/2015 by Graftongb (1 review written)

Easy as HGV has been a great company for us all round, especially being Nationwide which is really useful for us being a Nationwide Business. They are always happy to help and have got a huge amount of our employees through their LGV training over the last 4 years. Thank you for your continued support!… Read Full Review

By Easyashgvltd

Written on: 26/11/2015

Thank you for your review.

We appreciate all your positive feedback, these comments will be passed on to all staff.

We hope we can help you get more of your employees on the road in the near future!

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★★★★☆

“Great service nationwide”

Written on: 19/11/2015 by JennyPitcher (1 review written)

An excellent service if you are a fleet owner as coverage is nationwide and organised direct with drivers. Customer service is exceptional… Read Full Review

By Easyashgvltd

Written on: 20/11/2015

Thank you for your review.

We are happy to receive your positive comments, these will be passed on to all staff at Easy as HGV which I am sure they will largely appreciate.

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★★★★★

“EXCELLENT ALL ROUND SERVICE”

Written on: 18/11/2015 by MATSWITZER (1 review written)

Met with instructor on first day, explained everything that would happen. He provided top quality training, he was patient and re-assuring even when i couldnt work the gears! He was professional throughout and gave really good tuition. The booking process was easy and straightforward and whenever i phone easyaslgv the staff were friendly and helpful… Read Full Review

By Easyashgvltd

Written on: 19/11/2015

Thank you for your review.

We are pleased your experience with us was a good one! Also it is nice to hear all of your positive comments, they will be passed on.

We hope your test went well and the gears didn't cause you to much trouble!
Good luck in your new career as a HGV Driver!

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★★★★☆

“Unfortunately CPC is now a legal requirement to drive...”

Written on: 18/11/2015 by 161Tennant (1 review written)

Unfortunately CPC is now a legal requirement to drive for profit, but the course wasn't too much of a chore and was reasonably priced. That being said it was a well run course and I did get something from it. The instructor was professional and ran the course extremely well. I believe this is one of the best CPC courses out there and would recommend it to anyone looking into driving HGV's… Read Full Review

By Easyashgvltd

Written on: 18/11/2015

Thank you for your review.

We are pleased to hear your expectations were met when attending our CPC course. Your comments will be passed on. We would like to take this opportunity to wish you all the best in your future career.

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★★★★★

“Great learning experiance”

Written on: 10/11/2015 by jrDavies462 (1 review written)

What can I say but passing driving is a great feeling. I felt greatly appreciated by the office staff with regular calls and feedback. Great customer services displayed by entire team and I liked the personal touch. I you want to get your hgv this is the right team to contact. If every you can not get through to the team - replys are swift reponsive. … Read Full Review

By Easyashgvltd

Written on: 11/11/2015

Thank you for your review.

We are extremely happy to hear you have passed your HGV course!
Your comments will be passed on, we wish you all the best in your future career as a HGV Driver!!

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★★★★★

“Recommend recommend ”

Written on: 05/11/2015 by Misha13 (1 review written)

Great communication all way round the training. They did show a lot of interest in my progress and they were willing to help as much as they could. Nice and friendly staff!!! I do recommend them to anyone who wish to get professional training by professional company. … Read Full Review

By Easyashgvltd

Written on: 09/11/2015

Thank you for your review.

We appreciate all your positive feedback and are more than happy to hear you enjoyed your experience with Easy as HGV.

Your feedback will be passed on to all members of staff at Easy as HGV.

We wish you all the best in the future!

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★★★★★

“Very simple and easy process, when ever I had a query...”

Written on: 03/11/2015 by Dmorgan16 (1 review written)

Very simple and easy process, when ever I had a query I was always dealt with swiftly. The girls on customer care were always friendly and explained everything simply. Only thing that slowed the process down was myself not being able to book in quicker. Would definitely recommend to anyone considering taking their class 1 or 2 licenses… Read Full Review

By Easyashgvltd

Written on: 03/11/2015

Thank you for your review.

We appreciate all feedback, and are always happy to hear about our customers positive experiences with us. It is also very nice to hear that you feel your experience was 'very simple' and a 'easy process' as we know how stressful gaining a license can be.

We wish you all the best in the future, if you require any recruitment help or further advise please do let us know!

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★★★★☆

“Got a Yorkie!!”

Written on: 02/11/2015 by premgo (1 review written)

Service I recieved was as I expected very professional.It was like my own personal service. Sometimes like anything not always smooth but in general I happy in the way I was dealt with.I would especially like to thank the two lovely ladies dealing with me.They always seem to be happy when I suppose they may not always feel like it… Read Full Review

By Easyashgvltd

Written on: 09/11/2015

Thank you for your review.
We are happy to hear you enjoyed your experience with Easy as HGV, your comments will be passed on to the relevant people, which I am sure they will appreciate.
Best of luck in your career as a HGV Driver!

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★★★☆☆

“easy as hgv”

Written on: 31/10/2015 by loisday0123 (1 review written)

When I first contacted Easy As HGV, everything was fine. The guy was very helpful, giving details of courses and prices. The trouble started as soon as money was taken. The lack of communication became an issue. As I needed to sort dates for the different courses at different times to fit around my job. they would give me dates available, then I would have to see when I could get time off. They would say "I'll phone you back in a while to confirm. The phone calls never came. Had to try and get… Read Full Review

By Easyashgvltd

Written on: 09/12/2015

Thank you for your review.

Receiving dates can take up to three workings days, once we have scheduled dates we would have rang you to see if these dates were suitable to you. If drivers need to check with work as to whether the dates are suitable or not we will either call them back at a later time/date or ask them to call us as soon as they know. I apologise if you were not able to get through as our lines can be very busy, in future if you leave a voicemail a member of staff will call you back.

Congratulation on passing BOTH the Category C & C+E License, we wish you all the best in your new career!!

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★★★★★

“Fantastic and friendly service”

Written on: 29/10/2015 by Ashbadge (1 review written)

Easy as HGV we're very helpful and friendly from the start. Couldn't of done it without their help All my questions were answered so I understood everything clearly. Fantastic company to of dealt with and would use them again when I come to do my class one Passed my class two first time and had a job within two months. Would recommend to anybody looking to do this course Thanks for everything easy as hgv… Read Full Review

By Easyashgvltd

Written on: 03/11/2015

We are very happy to hear you have passed your class 2, first time, Well done!
It is also always nice to hear compliments about our company, to which I'm sure all staff members will appreciate.

We would be more than happy to help you with your Class 1, for the time being we wish you all the best in your new job as a HGV Driver!!

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