Zenith Reviews - www.zenithhome.co.uk

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Latest Reviews

★☆☆☆☆

“Poor sales tactic!”

Written on: 08/04/2015 by Hutchisonwo460 (1 review written)

The salesman took so long explaining the company, 2 hours later he is giving us a quote, he did actually say there is no point doing the quote if we don't like the windows, he took 20 mins to talk about the window; who doesn't like a white pvc windows?...we just wanted a quote. After the quote he went onto say if we took it out there and then we would get £600 off by agreeing to certain things which weren't available if we took it out any other day than today.. We declined the offer as we… Read Full Review

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★☆☆☆☆

“you are joking”

Written on: 27/03/2015 by flookb (1 review written)

I live in Huddersfield and have Zenith double glazing, when I contacted thier office I was told there was nothing they could do to help with problem window as they have no facilities above Glouster and should try a local double glazing firm. I then asked what they would do for spare parts if they were required, the answer was don't know. TAKE MY ADVICE USE A MORE REPUTABLE COMPANY. ho! I had to give one star to submit this review, another joke. DISGRUNTLED CUSTOMER… Read Full Review

By Zenithhome

Written on: 07/04/2015

Dear flookb,

Thank you for providing your feedback of our services and we are sorry that this has not been to your satisfaction.

As a company, we do not operate in Huddersfield, nor have done so previously. It may be that the company you are seeking are Bowater Home Improvements that operated a brand named Zenith a number of years ago.

We are, however, more than happy to review your individual situation if you are able to contact our dedicated customer service team via email quoting 'ReviewCentre270315' in the subject box. We are unable to publish our email address here, however, this can be found on our website.

We trust this is acceptable and look forward to hearing from you shortly so that we can offer some form of advice/service to your double glazing issues.

Kind regards,

Zenith Customer Service Team

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★★☆☆☆

“And Your Final Quote Is?......”

Written on: 19/03/2015 by Bryannah165 (1 review written)

Following a visit from a Zenith cold-calling agent we had a rep from the company come to see us to give us a quote. As others have commented, his presentation took a full 2 hours despite us trying to hurry him along. To be fair, he was polite and courteous throughout and not pushy in his approach, but determined to stick to the script. When he finally came to the end of his spiel he took a tour of the windows which we wished to replace (a bay and 4 2-pane windows) and gave us a 2 year fixed… Read Full Review

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★★★★☆

“Great new windows and front door”

Written on: 16/03/2015

We are really pleased with our new windows and front door from Zenith Home.We are on top of a hill and the area is very windy, making the house cold, but not any more! The house feels really cosy and the bathroom is now lovely and warm In the morning, even with reducing the temperature of the central heating. The windows and door look really smart. We like the way the windows close, they feel solid, secure and fit tightly, shutting out the cold. The front door shuts securely, we chose a bamboo… Read Full Review

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★☆☆☆☆

“Have never managed to keen an appointment.”

Written on: 14/03/2015

These people call me all the time, on the 2 occasions I agreed to one of their quotes they have failed to keep the appointments they had made. It was also made clear to me that they would not come out and quote if my husband was not at home with me. However they would come and speak to my husband without me, the reason I was given is that the husband usually makes the decision! Totally ridiculous in 2015! DO NOT DEAL WITH THESE PEOPLE… Read Full Review

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★★★★☆

“Double Glazing Service.”

Written on: 12/03/2015 by 362Munoz (1 review written)

I was very impressed with the service of Zenith Home. We arranged to have our new windows and door fitted after Christmas as we thought we would wait for the weather to improve. The process from start to finish was easy and very stress free from meetings to telephone calls everyone was so helpful. On the dates that were arranged for surveys and measuring they were very punctual and polite. The day of the window and doors being fitted the contractors arrived at the time arranged and they were… Read Full Review

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★★★★★

“New front windows replaced by Zenith home”

Written on: 10/03/2015 by RePete08 (1 review written)

New front windows made and fitted by Zenith in Feb 2015. I found this company a friendly, helpful and professional team from first contact to final telephone call confirming my satisfaction after installation. This is my third purchase and fitting by Zenith - 1) New front porch fitted approx 11 years ago 2) New guttering soffits and facias fitted approx 10 years ago 3) New front windows fitted February 2015 It is good to see that zenith are still surpassing them selves after 10 years since… Read Full Review

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★★★★★

“Zenith Double glazing -Really great product!”

Written on: 08/03/2015 by Tillyblue (0 reviews written)

POSITIVE;- Zenith Double Glazing - really great product! Salesman was great-really helpful. Didn't understand all the terms of the finance- no problem-he came back another night and fully explained. Surveyor great-Kept to appointment! Installation team turned up- all 3 days of installation -pronto-and very helpful and caring. Pair of lovely guys! Very impressed with quality of windows-really superior! Loads of dust sheets down! Little in the way of "touching up" to do!. Tiles not broken in… Read Full Review

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★★★★★

“replacement door and windows”

Written on: 06/03/2015 by CharleeKehoe71 (1 review written)

having suffered "misting" of a lot of the conservatory windows, and the conservatory being too cold to use for half of the year the problem was identified by Zenith. With a no pressure explanation, coupled with a realistic and sensible pricing it was agreed that Zenith would replace the conservatory windows and door. At the time stated for the start of the work the fitters arrived and set too.Within a short time the only thing holding up the Conservatory roof was a couple of metal supports… Read Full Review

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★★★★☆

“Three windows”

Written on: 06/03/2015

Needed to replace three 20 year old uPVC windows (they were inefficient with discoloured seals). Sales presentation lengthy, but product looked good. However, no matter how good a product is, the important review is the installation. In our case the installers arrived as arranged and on time. Worked non stop until the job was finished, including a couple of unexpected difficulties with the fitting They cleaned up well before leaving… Read Full Review

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★★★★★

“WINDOWS AND DOORS”

Written on: 06/03/2015 by PCurley (0 reviews written)

I am very pleased with the windows and doors that I bought and had installed from Zenith. The whole experience from survey to installation was handled professionally and completed efficently. I was at all times informed of when the installation was to happen and when it would be completed. The on site engineers were friendly and informative and after completion removed all waste from site. Minimal distruption was caused while they were working. Even my 2 dogs enjoyed the company!The work done… Read Full Review

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★★★★★

“what a wonderfull job”

Written on: 05/03/2015 by DameLittle (1 review written)

The men arrived at the time I was informed, they were polite and started work straight away they did not stop even when I gave them coffee. The work they did was done to the highest standard. work continued at a paste even when I had to go out The appearance of my house has changed so much, I now think I have 1 of the best looking houses in street. it give me so much pleasure to come home and see my much improved house every time. People and visitors find my house with ease. the man who live… Read Full Review

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★★★★☆

“3 Jobs; No problems”

Written on: 04/03/2015 by qyMcGarry218 (1 review written)

Over the last two years I have had Zenith undertake three jobs for me; replacement double glazing and new front and rear house doors, new tilt & slide patio door, new gutters soffits and facias plus an electric roller garage door. The sales techniques were the usual pushy nonsense, but beyond that (and more importantly) the products are sturdy, attractive and well-fitted by a polite team (Job Worth Doing) who inspire confidence. I had a minor issue over a window catch which had become very… Read Full Review

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★☆☆☆☆

“I worked for this company as a marketing manager. They...”

Written on: 02/03/2015 by Kenna409 (1 review written)

I worked for this company as a marketing manager. They gave me a company vehicle and took ten percent of my wages weekly to be returned when I left. The total amount was more than 1200 ponds over a six month period. They are still refusing to give me the money because of a scuff on alloy wheels! My advise to any body weather that be a potential customer or member of staff is to stear well clear. Just to make you aware of how the sales tactics work. You will be giving a price under a so called… Read Full Review

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★★★★☆

“I've given them three jobs, and I remain very satisfied”

Written on: 13/02/2015 by Arisnotle (2 reviews written)

I've read several very poor reviews of Zenith. They mostly focus on the initial sales pitch, which was, and is, dreadful. However, having got beyond that, and having had the products installed, I've had no problems. All of the products I've bought (windows, doors, soffits and facias, electric garage door)are sturdy and fit for purpose. When I had a minor niggle over a stiff window catch, Zenith sent out two fitters who removed the glass, then realigned the opening window frame within the… Read Full Review

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★★★★★

“7 windows fitted”

Written on: 09/02/2015 by af197 (1 review written)

From sales pitch to end product I couldn't fault this company.Salesman was very good,not too pushy and respectable. The survey was done two weeks after we agreed to have the work done, and windows fitted three weeks after. Fitters were all polite and friendly. They cleaned up as they went along, and anything I spotted which didn't seem right they happily rectified. windows are really nice,secure and high quality. Only minor for them, was one of the window mechanism locks was faulty from… Read Full Review

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★★★★★

“Good job well done”

Written on: 31/01/2015 by donmargie (1 review written)

We would like to commend the work done by Zenith, from the salesman to the quality control manager. The information given was comprehensive, clear, what we needed and in a friendly way. The work was done very well with the workmen polite and willing to give more information and advice. They were on time, didn't leave a mess an did a good job. We were kept informed about the progress, dates and times and the after care customer service was good. Thank you for a good service and we have… Read Full Review

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★☆☆☆☆

“Absolute nightmare company”

Written on: 30/01/2015 by LyricShort470 (1 review written)

Zenith and Barclays partners finance gave us three months of hell and telephone calls Email etc. Steer well clear, the sales man was stuck in my house for 4 1/2 hrs avoid the finance package and the additional insurance. Hope this helps prevent anyone else falling into the same trap. I have never in my life been treated in the way I was never thought I would get suckered. After I signed they did not want to know me… Read Full Review

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★★★★★

“NO COMPLAINTS ALL THE WAY THROUGH”

Written on: 28/01/2015

Having had a Zenith conservatory installed some 10 years ago which has given me no problems whatsoever, I had no hesitation in responding positively to a marketing call I received in the autumn of last year when I was considering a porch at the front of the house. The representative who came was very friendly and informative, I just wish companies such as this wouldn't go down the route of starting with a ridiculously high quotation and then with all the silly discounts get down to a sensible… Read Full Review

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★★★★☆

“Porch built & windows renewed”

Written on: 23/01/2015

I had Zenith actually build a new porch on my bungalow which has enhanced it tremendously in look and keeping the place warmer and is so convenient to have. The builders were excellent and conscientious. Windows and door were of a good standard but I was disappointed that the windows were not, at the time, "finished" off with mastic or the like. This was done much later when I had some windows replaced. Unfortunately there were a lot of snagging problems with the windows and an installer… Read Full Review

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