Walkers Window Company Reviews - www.walkerswindows.com

★★★☆☆
3.5 / 5
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63% of users recommend this
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Latest Reviews

★★★★★

“New Door, great job.”

Written on: 01/12/2015 by barnesp (1 review written)

From start to finish we could not have wished for better service. The door is excellent quality and fitted expertly. The fitters arrived as arranged and wasted no time completing the job. We are very grateful to all at Walkers windows… Read Full Review

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★☆☆☆☆

“Renaiged on Contract”

Written on: 12/10/2015 by Yeseniah316 (1 review written)

Please do not touch this Company. After much "shopping around" we decided on Walkers Windows. We agreed a price and signed a contract with card details taken for the deposit. Next day the salesman came back to advise that he had made a mistake and that the price should have been £500.00 higher. Speaking to the Sales ~Manager, "The quote was a genuine mistake". The out shot of it all is that Walkers do not want to know anything about it. They think handing back a signed contract by both parties… Read Full Review

By Walkerswindows

Written on: 22/10/2015

Hi,

In response to your review of Walkers Windows i feel it necessary to apologise once again for any inconvenience caused. However as i previously explained the contract that was signed by yourself clearly states "All contracts are subject to surveyors reports and findings" and therefore you were informed within 24 hours of signing the contract that we would not be able to install the goods outlined within your agreement. As you are aware the contract was returned along with your deposit the same day so as not to cause you any further inconvenience.

Regards

Walkers Windows

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Dhyrs545's Comment

Written on: 24/10/2015

The point is, I would like readers to understand you did not renege on the contract after a survey or anything justifiable like that. You simply cancelled my contract on the basis that your salesman apparently undercharged by £500.00! It is all very well requesting an extra £500 24 hours later but it has been extremely uncomfortable and embarrassing having to go back to other companies whom we had already advised we were going with someone else.
The fact is you are a totally unreliable and unprofessional organisation if you can't get a simple quote correct the first time.
As you know we invested a lot of time, effort and expense in choosing you as a company.
It is on this basis I strongly recommend prospective purchasers go elsewhere and not waste their time with Walkers.
For the record, the salesman came no less than 3 times to finalise the measurements and costs.....
At least you admit you caused us inconvenience [or at least "no further inconvenience" ] so a simple gesture of goodwill would have gone a long way.

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★★★★★

“Impressive performance from Walkers Windows”

Written on: 26/08/2015 by Ernestw120 (1 review written)

Our house was in desperate need of new guttering and facias. We got several companies in for quotes, but the chap from Walkers was knowledgable and we did not feel pressurised nor taken for fools on price. Highly impressed with final product, looks brilliant and certainly sorted out the problems that we had. Within 24 hours of installation we had a tottential downpour and for the first time in a couple of years no overflowing gutters! The lads who came to fit the cutters and facias were… Read Full Review

By Walkerswindows

Written on: 22/10/2015

Dear Customer,

many thanks for your kind words regarding our "impressive" team of installers and sales personnel. All members of staff involved in your project have been informed of your comments and are highly delighted that you have spent the time to post a review on the site. don't forget that we offer a recommend a friend reward scheme which can be accessed through our website should you know of anyone that requires our services.

many thanks once again

Walkers Windows

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★☆☆☆☆

“Dreadful company - Beware”

Written on: 17/04/2015 by 189Dickson (1 review written)

We are disgusted with the service received throughout from Walkers Windows when building our extension. Time scales were not adhered to, work was shoddy, far too many mistakes were made. Workers were pulled off tasks before completing them leaving them rushed and doing a poor job. Project management was non existent hence we never knew what was happening when. Walkers sought money when they were due non and the job nowhere near complete. We were told the job would be 3 weeks. It's now over a… Read Full Review

By Walkerswindows

Written on: 12/06/2015

Hi,

We are sorry to hear that you feel this way about your installation by Walkers Windows last year. Due to a very successful advertising campaign and a high volume of referrals from satisfied existing customers, the installation department was working to their absolute limits in order to achieve the desired timescales of our customers, sometimes under circumstances that are unfortunately beyond our control.

This is by no means an excuse and in our endeavours to improve our service we are keen to learn from any mistakes made, if you wish to highlight them please feel free to contact our Sales Manager Charles Whitehead to discuss further.

We would like to express that there have been a lot of changes here at Walker Windows Ltd over the last 12 months in order to satisfy customer’s requirements and expectations. We have now appointed two installation managers with over 30 years industry experience who will proactively and promptly deal with any issues that may arise.

Thank you for your feedback

Walkers Windows Ltd

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★★★★★

“Job well done”

Written on: 14/04/2015 by AngandStu (1 review written)

The lads have just left after doing our roofline (facias, soffits and dry liners)and we are over the moon with the work they have done. They were here for two days and we have no complaints whatsoever. They were polite, hard working and have done an excellent job. All the mess which came down from the roof was swept away before they left. So glad that we chose to ignore all the negative reviews on here. WELL DONE WALKERS WINDOWS! Lets hope that they make as good a job when they come to fit the… Read Full Review

Angandstu's Response to AngandStu's Review

Written on: 28/05/2015

We have now had all our windows and doors replaced by Walkers and apart from the surveyor not picking up on the fact that there were no lintels, nor noticing that there was only one gallows support under our large bay window instead of three, we are very happy with the work that has been done. Marvellous job!!

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★★★★★

“best thing ever done”

Written on: 25/03/2015 by davenjayne (1 review written)

We have recently had a conservatory built by Walkers Windows, after signing the contract I started reading reviews left by other customers about this company. Both me and my husband began doubting whether we should have looked at another company having read some negative comments that other customers had written, all I can say is don't believe all you read!! From the minute the salesman arrived to the minute the job was signed off completed we can find no fault with anyone from the bricklayers… Read Full Review

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★☆☆☆☆

“AVOID THIS COMPANY AT ALL COSTS .... YOU HAVE BEEN WARNED”

Written on: 13/01/2015

MY ADVICE …. AVOID THIS COMPANY AT ALL COSTS. Its 12 months since Walkers took a lot of money from my wife and I and in return provided us with nothing but heartache and misery. As result of their failures and pathetically poor building work, we have had to pay another company James Harvey Builders to completely demolish and rebuild our orangery. … Read Full Review

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★★★★★

“Great windows What a difference ”

Written on: 30/12/2014 by Vaughanbk462 (1 review written)

walkers have installed all new windows in our home and I'm amazed at the difference they have made since we've had this cold spell. We are very pleased with the service we received right from the start and even more pleased that they had them completed before the weather turned. Thanks to all involved… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 22/12/2014 by Tanner377 (1 review written)

Terrible customer service and unsatisfactory product. I failed to do my research and have paid a costly price for it… Read Full Review

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★★★★★

“excellent from start to finish”

Written on: 01/11/2014 by Wallaceac499 (1 review written)

I contacted walkers after seeing one of their vans working in my street. the salesman called and gave me a quote and explained all I wanted to know. the surveyor called took precise measurements and the went through the salesmans details to make sure what we thought we were getting was what we were getting. we had changed our minds on a few minor details and this was changed for us. when the fitters arrived they were polite and dust sheeted the hallway and where they were working when they had… Read Full Review

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★★★★★

“Quality Quality Quality”

Written on: 07/10/2014 by Ziegler310 (1 review written)

Just had a new conservatory that looks fantastic! After signing our contract with Walkers, we were giving dates of a survey, and from there given a date when the work would start. There was a little mess, which we were expecting due to knocking through into the kitchen, but it was well cleaned up by the fitters that came. Great service from the office staff who kept us well informed of trades that were coming! BIG BIG thanks to [name removed], he really got the job moving and made it all go… Read Full Review

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★★★★★

“Very professional. ”

Written on: 05/10/2014 by Janinetaylor (1 review written)

We decided that walkers windows was the best company to use to install our conservatory. Not only were the staff friendly and helpful, the price was reasonable too. When it came to our conservatory being built, the fitter's were fantastic..... Leaving no mess & installing the conservatory to a very high standard. We are so happy with the extra space. I would use walkers windows again... A friendly, professional service & a reasonable price too… Read Full Review

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★★★★★

“Excellent ”

Written on: 04/10/2014 by elMyers123 (1 review written)

Excellent product and service, From sales to fitting everything was very professional all products was as described the surveyor was very in depth with all our needs and described all the fitting process in detail . The fitters looked after our property with great care and was very nice to deal with on day one they fitted two bay windows which was flat windows to start with the difference it made to the look of our house was amazing and there was no mess left at all . On day two of our… Read Full Review

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★★★★☆

“went as planned”

Written on: 04/10/2014 by leedsleedsleeds1 (1 review written)

After ordering our orangery we were concerned to see some of the negative reviews posted , but after reassurances from both the sales manager and the surveyor , we agreed to continue with the project. pleased to say everything went to plan with only a couple of minor niggles special thanks to the office staff for constant phone calls & e mails keeping us "in the loop " all in all very happy . keep up the good work. … Read Full Review

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★★★★★

“Great service”

Written on: 03/10/2014 by Dixonkc1968 (1 review written)

Just had all our windows and doors replaced by Walkers Windows. The service from start to finish was excellent. No pushy salesman, very good price and excellent fitting team. They came to do the job on the day agreed and took great care of minimizing the mess caused. All surfaces were covered, carpets protected and hoovered up after each window completed. The fitters were polite and no trouble at all, the job was down for 3 days but completed in just 2. Everything is good and we are very very… Read Full Review

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★★★★★

“highly recommendable”

Written on: 03/10/2014 by ngTempleton146 (1 review written)

Recently had windows installed by walkers windows this took alot less time than I thought which was very helpful as I have a newborn baby. The workers were very polite and the price wasn't that bad either. I would definitely recommend to friends and family. Thanks very much guys!!! ;)… Read Full Review

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★★★★★

“Over the moon”

Written on: 03/10/2014 by 25Doherty (1 review written)

Me and my wife purchased a conservetory from walkers windows, from the initial sale to completion took just over 4 weeks. We are over the moon with the final finish and quality of installation. All of the staff were very helpful and professional. Thank you I would highly recommend… Read Full Review

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★☆☆☆☆

“Nightmare to deal with”

Written on: 25/09/2014 by dsrogan (1 review written)

After getting a few quotes we decided to go with Walkers Windows, Huddersfield for our conservatory. At the same time they persuaded us to update the adjoining utility room. It was the most expensive quote, but “those nice people from Walkers” said it would be well worth it. We duly paid our deposit on 28th June, with an expected completion date of end of July/early August. They said the surveyor would be in touch to arrange a visit within a couple of days. After four days or so when… Read Full Review

Airedale1's Response to dsrogan's Review

Written on: 26/09/2014

You say you could not fault the workmanship but a base or walls 40 mm out is down to the bricklayers

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Dsrogan's reply to Airedale1's Comment

Written on: 26/09/2014

In my review I did actually say that the builders were rubbish.

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Airedale1's reply to Dsrogan's Comment

Written on: 26/09/2014

Sorry did not read it correctly they used to be a good company but went into liquidation and started again seven years ago

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Muppethunter's reply to Airedale1's Comment

Written on: 01/11/2014

you sound like an organ grinders monkey you muppet

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Rebs438's Response to dsrogan's Review

Written on: 03/12/2014

I am about to pen an almost identical scathing review following our horrific experience with this company over the summer. Would it be possible to get in touch with you?

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★☆☆☆☆

“Arrogant .....find a better company.”

Written on: 16/09/2014 by Rosielee53 (1 review written)

Salesmen are slick and convincing but nothing else lives up to expectations. The small conservatory we have had built has been ok in the end, but what should have been a quick straight forward job but instead was behind schedule and construction lasted over a month due to many niggles caused by poor workmanship which had to be sorted. Made many errors with everything from the build itself to mistakes relating to billing for the finished job. The attitude of certain managers and most especially… Read Full Review

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★★★★★

“Good job!”

Written on: 12/09/2014 by KristinHubbard412 (1 review written)

I have used walkers a number of times over the years and always been satisfied with there work. We have Just had a conservatory built by them and the whole job couldn't have gone smoother. From start to finish I cannot fault there workmanship especially the fitting team. Many thanks to all involved I'm sure we're going to have many years of enjoyment out of our new conservatory… Read Full Review

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