Rubish after sales service

★★★★☆
3.9
73.0% of users recommend this
  • Value For Money

Higginsqt33's review of Softview Conservatories, Colchester, Essex - www.softviewconservatories.co.uk

“Rubish after sales service”

★★☆☆☆

written by Higginsqt33 on 25/09/2015

After twelve visits, many hours wasted and countless phone calls I have at last had a completely new frame and door fitted. The first door was fitted incorrectly but if I had not kept on phoning and insisting it was wrong and demanding my money back, I know nothing would have been sorted out. Bad after sales service. I have sent two letters to the MD in the last few weeks and they can't even be bothered to reply. If you are lucky enough for your fitting to go OK the first time, then great. But if you need things sorting out, then good luck!

  • Value For Money

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