Customer Care

Smiths Glass Limited - www.smithsltd.co.uk
★★★☆☆
3.0
50.0% of users recommend this
  • Value For Money

dianahigherlevel's review of Smiths Glass Limited - www.smithsltd.co.uk

“Customer Care”

★☆☆☆☆

written by dianahigherlevel on 06/02/2017

I have recently purchased doors from this company, or at least this is what i believed!

I was informed that my door would be fitted in January, which was moved to February and now I am being told that they do not have a time when my order will be delivered.

If this wasn't bad enough, the person, who I spoke to was beyond rude, making me feel that they were doing me a favour rather than them delivering a service which is being paid for!

I would not recommend this company at all and would exercise caution when dealing with them.

I will try my best to cancel my order as I only want to do business with companies who will also treat me with respect.

If I knew that they were unable to provide me with an installation time and date I would not have made a purchase with them. Instead, I may be lucky to get my order this year.

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